Community Management Intern
Democratizing opportunity for college students goes beyond making sure students have access to jobs they can apply to. Many students don’t have access to the same information that their peers at other colleges have. The Community Manager Intern will play a pivotal role in changing that by helping us launch our peer-to-peer community for students to ask questions and get career advice from experienced upperclassmen and alumni.
You will be responsible for maximizing our impact by ensuring we find answers for questions from all students. You will focus on sourcing a healthy supply of questions from students, and making sure we deliver high quality, relevant answers from upperclassmen or alumni. You are excited about our mission and the potential of building a community that helps students achieve successful careers.
What we're excited for you to work on
Lead our efforts to source and validate career-related questions from students
Own the process of getting answers to those questions from other students and alumni
Moderate submitted questions and answers to ensure they are high quality and meet our content guidelines
Work with our product team to target Q&A to maximize relevance
Drive experimentation for how we can grow organic community participation
Build out increasingly automated processes to streamline our Q&A sourcing efforts
Self starter: highly organized, learns quickly, with a relentless focus on getting things done
Comfort with ambiguity: ability to own and drive projects to successful completion with minimal definition, in situations where the ‘right’ path is not always clear
Excitement taking products from zero to one
Ability to work out of our San Francisco office
Our mission is to democratize opportunity - to make it easy for any student to build a great career, no matter where they go to school, what they're majoring in, or who they know.
Backed by $34m from Spark Capital, Kleiner Perkins, True Ventures and Lightspeed Partners, Handshake has partnered with 500 universities (schools of all sizes and locations, including Stanford, Princeton, UVA, Michigan, Texas, Spelman and Harvey Mudd), and has more than 8 million student profiles and 200,000 companies recruiting on our platform, including 100% of the Fortune 500. Our extensive data on students' interests and historical career outcomes gives Handshake the unique ability to help students imagine, plan and jumpstart their future careers.
Come join our passionate, diverse team at our beautiful office in the heart of the Mission in San Francisco!
We value diversity of all kinds, and are committed to building a diverse and inclusive workplace where we learn from each other. We are an equal opportunity employer and welcome people of all different backgrounds, experiences, abilities, and perspectives.