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Organizational Change Management and Transformation Specialist

This role will be responsible for supporting all aspects of the Change Management function’s involvement in key business initiatives – including business engagement, communications, identification and implementation of changes to business structure and processes, and training activities. This role will have a significant focus on several of the company’s key change initiatives including HR Transformation and HRIS implementation. This role will also be responsible for supporting internal corporate change initiatives and will be a key contributor to the enhancement of Tiffany’s overall change management capabilities.


  • Conduct needs analysis, comparing current state to future state processes and procedures
  • Engage with project team members and key stakeholders to understand organizational structure, business processes, and related roles and responsibilities to identify change potential
  • Build collaborative relationships with internal and external teams throughout the entirety of change initiatives
  • Participate in the business process re-engineering discovery sessions to identify key change impacts and prepare related documentation
  • Conduct engagement and readiness assessment with end users impacted by the change
  • Identify and manage key stakeholders within the organization
  • Create awareness of change by assisting in creating and implementing comprehensive communication plans for all levels of the business
  • Drive adoption and ownership of change by working with leadership/management teams and end users
  • Provide Project Management support, including assisting with developing project plans, calendars, and conducting status review meetings
  • Manage risks throughout change initiatives by conducting risk analysis and developing related mitigation plans
  • Lead sustainment activities with the project team including Lessons Learned and Strategy Enhancement
  • Support the development and delivery of training materials as needed
  • Assist with special projects for the Director of Change Management, the VP of Global Talent


  • College degree required (graduate degree preferred in the field of Organizational Psychology, Organizational Behavior, Communications, or Business)
  • Minimum 2-4 years of change management experience
  • Skills to work independently and in a large project team setting
  • Ability to work with all levels within an organization and strong executive presence
  • Excellent organizational, meeting planning coordination and project management skills
  • Organized, independent, and self-motivated with a team player attitude
  • Excellent communication skills
  • Proficiency in MS Office