Summer Internship- Analytics Team Intern
Internship, Analytics Team Intern - National Life Group - USA
In this role, you will:
- Collaborate with departments across the organization to understand and transform data into actionable analytics.
- Support the development of our analytics community through collaboration with other analysts and education of our customers at all levels of the organization on metrics, dashboards and tools.
- Create insightful visualizations of the data that include findings from deep dive analyses and actionable recommendations that focus on our key operational goals
- Manipulate and analyze data to develop accurate performance metrics for business decision-makers including measures for operational efficiency, scalability and quality:
- Unit Cost
- Cycle Time
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- Volume Projections
- Customer Satisfaction Survey
- Staffing Models
- Partner with both the Business and IT to support and drive towards a culture of data and analytics
- Drive efficiencies in our processes through standardization and automation of reports and dashboards
- Provide ad hoc data analysis on business questions
What we are looking for:
- Experience in an applicable fields such as Finance, Data Science, Accounting, Economics, Mathematics, Actuarial Science or Statistics
- Analytical aptitude is essential, mathematical and statistical knowledge/experience helpful
- Possess a customer service attitude and demonstrates effective communication at all levels of the organization
- Able to draw insights from both structured and unstructured data and make timely recommendations based on analysis
- Able to work across functional areas and help drive complex projects to completion
- Strong attention to detail and possess the ability to reconcile reporting by explaining relevant variable and their respective impact on the reporting
- Thirst for learning new things quickly, enjoy challenges and is a demonstrated self-starter
- Naturally inquisitive and willing to independently seek out knowledge, ask relevant questions and clearly formulate and articulate opinions
- Ability to multi-task and meet deadlines
- Experience with Tableau and Alteryx is preferred