Associate Consultant
Summary
Responsible for analyzing, creating and presenting outcomes and post-intervention based client reports; maintain the operational scope of assigned clients and projects ensuring established time frames are met; review client requests for modifications and timelines ensuring to inform management of any issues that arise that may impact client delivery date; develop and produce health-related communications which may include presentations, reports, and manuscripts for distribution to leadership and clients in adherence to established time frames; assist with the design, execution, analysis, and reporting of primary research and/or projects for healthcare industry clients.
Job Duties
Report Development and Analysis: Responsible for analyzing, creating and presenting outcomes and post-intervention based client reports ensuring adherence to corporate and departmental policies and procedures.
- Analyze healthcare data which may include administrative insurance claims, pharmacy claims, survey data, and biometric screening results to identify key insights and translate them into actionable feedback.
- Maintain the operational scope of assigned clients and projects, ensuring established time frames are met.
- Responsible for following projects for assigned clients from beginning to end, ensuring to communicate progress or setbacks to management.
- Create a variety of project deliverables for assigned client's specific needs which may include coordinating with technical resources to ensure client's customization requests can be executed.
- Review client requests for modifications and timelines ensuring to inform management of any issues that arise that may impact client delivery date.
- Participate in validating datasets in an effort to maintain data integrity.
- Coordinate with internal technical resources to construct and test products, ensuring functionality prior to client implementation.
- Interface with clients to gather requirements and information for dashboard modifications and feedback.
- Develop and produce health-related communications which may include presentations, reports, and manuscripts for distribution to leadership and clients in adherence to established time frames.
- Assist team members with literature reviews and research for studies which may include data retrieval and analysis, or competitive product pipeline information.
- Assist with the design, execution, analysis, and reporting of primary research and/or projects for healthcare industry clients.
- Participate in documenting and updating departmental policies and best practices.
- Continually keep up-to-date on healthcare dashboard industry trends and technology.
Team Interface/Customer Service: Establish and maintain a professional relationship with internal/external customers, team members and department contacts.
- Cooperate with team members to meet goals or complete tasks.
- Provide quality customer service that exceeds customer expectations and improves level of service being provided.
- Treat all internal/external customers, team members and department contacts with dignity/respect.
- Escalate to supervisor any situation outside the employee's control that could adversely impact the services being provided.
Qualifications
Education:
- Bachelor's degree from an accredited college or university, with focus on economics, statistics, engineering, public health, public policy, health sciences, natural sciences, business, or a related field is required.
- Master's degree from an accredited college or university in a scientific discipline, public health, business administration, or another relevant area is highly preferred.
Work Experience:
- Minimum of one year of professional qualitative experience, preferably in consulting, healthcare, life sciences, healthcare providers, managed care organizations or related area is required.
Other:
- Strong knowledge of and/or interest in one or more of the following areas: biostatistics, big data, epidemiology, analytic research methods and modeling, machine learning, healthcare is required.
- Advanced knowledge of MS Excel-based analytics is preferred.
- Intermediate knowledge of SAS and/or SQL is preferred.
A successful incumbent in this job will be able to demonstrate the following skills and abilities:
- Demonstrated problem solving, analytical reasoning, and decision-making skills.
- Strong multi-tasking and organizational abilities.
- Dedicated willingness to meet crucial goals, objectives, and deadlines.
- Excellent interpersonal, verbal, and written communication skills.