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Markforged 3D Printer Service Engineer / Application Specialist

Job brief
As a Markforged 3D Printer Service Engineer/Application Specialist, you will receive manufacturer training to service, support, maintain and install composite and metal 3D Printers at AWP Facility and On-site at customer facilities. In addition, you will analyze customer’s 3D parts for printability as well as printing of 3D parts.
  • Install and train customers on how to use and maintain 3D Printers.
  • Phone and on-site 3D printer support.
  • Assist in setting up equipment for both local and on-site demos.
  • Analyze design files for printability.
  • 3D print customer parts.
  • Shipping customer parts, spare parts and receiving of parts inventory
  • Technical degree/training in mechanical related field of study or equivalent experience.
  • Attend off-site manufacturer training.
  • On-Site Customer Support approx. 10-30%.
  • Strong analytical skills.
  • Detail oriented.
  • Self-Starter with ability to accomplish tasks.
  • Excellent problem definition and resolution skills.
  • Excellent written and verbal skills.
  • Ability to adapt and multi-task.
  • CAD design experience is preferred, but not required.
  • 3D printing experience is preferred, but not required.