Data Associate- Multiple Programs
QuestBridge is a national nonprofit program that connects outstanding low-income students with educational opportunities that can change their lives, as well as the demographics of our nation’s leading educational institutions.
Program Data Associates will play a key role in the ongoing development and operations of each program team, focusing on the quality and use of data and technology to support their assigned team (Partner Relations, Student Relations, and QuestBridge Scholars Network). These positions offer a great opportunity for individuals who are passionate about using data to inform program decisions and operations.
Program Data Associates will contribute to day to day program operations and quality control. They will clean, explore, analyze, and process data in intuitive and efficient ways to offer operational insights and improvements. They will also have the opportunity to collaborate with program, data, and engineering team members across other departments for thought partnership, feedback, and growth. In addition to data, analytical, and technical skills, this position has a strong focus on quality assurance, communications, and project management. If you think you will enjoy applying your data and technology skills to further improve our program efforts to fuel QuestBridge’s mission, we look forward to reviewing your application.
Responsibilities
- Support the management of all data, technical systems, and programs that the Program uses to execute its work, including Slate (application database system) and Microsoft Excel, among others
- Perform rigorous data standardization, analytics, reporting, and quality assurance on student and/or partner data, both independently and in conjunction with the other teams at QuestBridge, ensuring consistency and accuracy across various information platforms, forms surveys, and dashboards
- Partner with and learn from analysts and engineers in other departments on cross-collaborative projects
- Attend and staff our National College Admissions Conferences.
- Read and evaluate student applications for the College Prep Scholars Program, National College Match, and other various opportunities.
- Perform other administrative and miscellaneous tasks as needed.
Qualifications
Required:
- Bachelor’s degree and 1+ years of full-time professional experience
- Ability to manage multiple projects while maintaining a high level of organization, professionalism, and attention to detail
- Must be detail oriented related to data quality issues.
- Strong verbal and written communication skills.
- Ability to incorporate feedback.
- Ability to learn new technology and a variety of software platforms.
- Ability to write clear documentation of programs and processes.
- Strong comfort with technology and data, with the ability to evaluate and improve current operations
Preferred:
- Beginning to Intermediate level experience using SQL and HTML
- Familiarity with code to point of understanding and executing code that has been tested
- Experience increasing efficiency of processes, and automation of analyses and reporting
- Experience using CRM platforms and applications
Qualities
- Strong belief in the goals and mission of QuestBridge
- Exceptional attention to detail, but able to maintain focus on larger picture. Rigorous quality standards in terms of quantitative accuracy
- Strong work ethic, with intense drive to reach goals and contribute to the success of the organization
- Entrepreneurial, creative, dynamic. Energized by working with a revenue-generating social venture in an expansion phase
- Self-starter, with ability to self-manage and take ownership of work. Keen sense of accountability
- Polished, professional demeanor and communication style
- Ability to maintain confidentiality and exercise good judgment in difficult situations
- Desire to grow and develop professionally. Quick study, independently resourceful
Compensation
Competitive compensation commensurate with experience and skills for the position. Well-rounded benefits package included with full-time employment.
Hours and Location of Work
This is a full-time position. QuestBridge’s office is in Palo Alto, CA, next to shopping, restaurants, Caltrain, and additional transportation.