Change Management - SME
Overview
ERPi is a small business, dedicated to values of trust and integrity. Our mission is to deliver professional services as a trusted agent and expert enterprise program management services for Federal clients. At ERPi, we look for individuals who want to be a part of team and work collaboratively to offer creative solutions. Here you have the ability to experience a wide range of projects where you can gain experience and skill sets and share your ideas in an environment where employees are encouraged to grow, given more autonomy and empowered to enact change.
ERPi seeks a Change Implementation subject matter expert (SME) to support VHA in executing organizational change. The staff shall assist in the development and conducting of stakeholder analyses, impact analyses, and implementation planning. The Change Implementation SME shall also provide input on the associated risks resulting from the change activities in the organization and to the Veteran Community.
Responsibilities
The Change Management SME will perform tasks requiring the knowledge and skills for a multidisciplinary approach to managing change and transition within organizations, programs, and projects.
Tasks may include:
- Developing plans associated with transition management, implementation of major initiatives, communications associated with major initiatives, risk assessment, and organizational transformation and culture change.
- Completing change management assessments and change management strategy.
- Identifying and managing anticipated resistance.
- Creating actionable deliverables, such as a communication plan, roadmap, coaching plan, training plan, or resistance management plan
- Supporting and engaging senior leaders; supporting organizational design and definition of roles and responsibilities
- Integrating change management activities into project plan, and evaluating and ensuring user readiness
- Managing stakeholders
- Tracking and reporting issues
- Defining and measuring success metrics and monitoring change progress
- Excellence in executive-level oral and written communications (briefings, presentations, and strategic documentation)
- Manage day-to-day client relationships and communications and represent ERPi at client progress meetings and briefings.
- Prepare progress reports and client briefings.
- Prepare quality project deliverables.
- Help to plan and execute program within client governance structure.
- Support client growth initiatives by identifying additional opportunities and scoping/responding to follow-on tasks.
Required Skills and Experience:
- Master's degree with 8+ years of related experience or a Bachelor's degree with 12+ years of relevant experience
- Experience conducting stakeholder analyses, impact analyses, and implementation planning
- Experience with change activities in healthcare organizations and the Veteran Community
- Proven ability to execute executive-level oral and written communications (briefings, presentations, and strategic documentation)
- Strong analytical skills with ability to define, collect, and analyze data, establish facts, draw valid conclusions, and make logical decisions.
- Strong organization and prioritization skills
- Excellent written, verbal and presentation skills.
- Proven experience developing detailed project plans, project budgets, resource plans, and risk management plans.
Desired Skills and Experience:
- Prosci Certification a plus
- Department of Veterans Affairs experience
- PMP Certification desirable