Senior Program Manager, Strategic Partnerships & Policy
POSITION TITLE: Senior Program Manager, Strategic Partnerships & Policy
DEPARTMENT: Strategic Partnerships & Policy
REPORTS TO: Associate Director, Strategic Partnerships & Policy
LOCATION: 3450 Third Street, San Francisco, CA 94124
ABOUT THE ORGANIZATION
Safe & Sound is a children’s advocacy organization working to prevent child abuse and reduce its devastating impact on the child, their family, and our entire community.
We have been a pioneer in the field of child abuse prevention, working within San Francisco for more than 40 years. Recently the organization has begun to expand its impact working throughout the state of California.
Child abuse is a complex problem, but a preventable one. Our data-informed approach leverages three primary strategies: we empower children with knowledge and confidence; we support families providing resources and skills; we activate the community and the change-makers within it to create a thriving social safety net for children and their families.
The organization has an annual operating budget of approximately $8 million and is supported by approximately 60 staff, interns, and more than 80 volunteers. Safe & Sound’s headquarters is located in a historic firehouse in the Haight-Ashbury neighborhood of San Francisco, with a second office in the Bayview neighborhood.
More information is available at: www.safeandsound.org.
OVERALL SUMMARY
The Senior Program Manager (SPM), Strategic Partnerships & Policy (SPP) holds an important role in implementing the department’s strategic direction. This position requires excellent project management, facilitation, stakeholder engagement, and strategic thinking skills to convene and engage nonprofit and public sector partners to work together to prevent and respond to child abuse and address pertinent systems issues. The SPM of SPP will collaborate with internal and external stakeholders and community partners to: (a) understand, develop, and implement best practices to enhance the prevention of and response to child abuse, (b) create a shared vision and common goals, (c) ensure overall enhancement and sustainability of family support work through collective action and advocacy, and (d) identify and address pertinent policies and systems issues, including through policy advocacy. This position requires flexibility, the ability to communicate and collaborate with a wide array of partners and stakeholders, and willingness and skills to engage in a variety of activities on a daily basis. This is a supervisory role that reports to the Associate Director, Strategic Partnerships & Policy.
ESSENTIAL FUNCTIONS
· Partnership Building & Engagement
o Oversee coordination and implementation of activities and projects for designated partnerships and coalitions in which the department is involved.
o Establish relationships with partners and support relationship-building between and among partners to promote collaboration and best practices in preventing and responding to child maltreatment.
o Provide meeting facilitation when necessary.
o Support partners in identifying, developing, and implementing collective goals and strategies.
o Develop and oversee communication and messaging strategies for designated partnerships to ensure timely information-sharing, promote alignment and collaboration among partnership members, and raise awareness of partnership activities.
o Assist in the development of specific policies and protocols that support collaboration and coordination between and among partners in order to improve overall prevention of child maltreatment.
· Advocacy
o Working with the Executive Director/CEO and the Associate Director of SPP, help develop and implement advocacy activities for designated partnerships.
o Support policy work related to the prevention of child abuse and specifically, the family support field.
· Project Management
o Create detailed project plans, outlining deliverables and timelines to meet partnership goals and objectives.
o Oversee development and implementation of tools and systems to ensure data, reports, agendas, meeting minutes, and all relevant documentation of partnership collaborations is properly recorded and maintained.
o Work in collaboration with the department members and other departments to develop and implement new projects, based on ongoing and emerging needs.
· Data and Evaluation
o Oversee the collection, tracking, analysis, and reporting of data relating to relevant partnership outcomes and outputs.
o Assist the Associate Director of SPP and other staff in developing metrics that track the effectiveness of partnerships and drive toward outputs and outcomes for relevant partnerships.
· Administration
o Provide support to the Associate Director of SPP and the Development department for development and maintenance of funding efforts related to designated partnerships.
o Help develop and manage budgets for designated partnerships.
o Provide any supervisees with support and opportunities for growth and development.
· Key Additional Activities
o Continually broaden expertise; pursue cutting-edge knowledge relevant to the work; and serve as a resource for partners.
o Attend meetings in the community, other meetings, webinars, and conferences specific to duties mentioned above as well as all internal staff meetings as required.
o Work with the SPP department to develop effective and efficient internal communication tools so that team members are apprised of relevant meetings and their content as well as interactions with partners.
o Maintain files and documents in compliance with legal, organizational, and funding requirements.
· Undertake other duties as assigned.
ESSENTIAL QUALIFICATIONS
o Bachelor’s degree in Public Policy, Public Health, Education, Human Services, Social Services, Communication, Social Work, or other related field.
o Minimum three (3) years of experience in community engagement, community organizing, partnership development, collective action, or coalition-building.
o Progressive, hands-on experience in a nonprofit, social service setting.
o Commitment to ensuring diversity, equity, and inclusion in all aspects of work.
o Ability to work in collaboration with internal and external stakeholders.
o Demonstrated ability to assess partnerships and program needs and develop, plan, and implement effective partnerships.
o Communication and Project Management
o Excellent communication and writing skills.
o Ability to remain tactful under pressure and present a trauma-informed approach and communication style with people from diverse backgrounds and experiences.
o Demonstrated ability to develop project plans, multitask, prioritize, and meet deadlines as well as ability to hold accountable and work with partners.
o Management/Supervision
o Demonstrated experience in management and supervision.
o Uses a relational leadership style with demonstrated ability to establish and maintain effective work relationships among team members.
o Other Skills and Abilities
o Strong organizational skills with a demonstrated attention to detail.
o Excellent customer service skills and a solutions-focused approach.
o Ability to maintain a high level of consciousness and sensitivity for the children and families that Safe & Sound and partner organizations serve.
POSITION SPECIFICATIONS
o Full-Time
o Exempt
o Position will be fingerprinted and reference-checked.
PHYSICAL REQUIREMENTS
o Typical Working Conditions:
o This position works in a variety of locations, including standard office and other community locations within the San Francisco Bay Area and possibly state-wide.
o The workplace environment is fast-paced with multiple demands presented.
o Equipment Used:
o Computer, phone, fax, and copier.
o Essential Physical Tasks:
o Working at two locations in San Francisco, 3450 Third Street and 1757 Waller Street.
o Ability to lift/push/pull up to 20 pounds unassisted on a regular basis.
The base salary for this position is $78,200.16 annually and is eligible for agency-sponsored benefits.
Safe & Sound is committed to workforce diversity. Qualified applicants will receive full consideration without regard to age, race, color, religion, gender, sexual orientation, or national origin.
Qualified candidates should submit a resume and a detailed cover letter to Human
Resources at employment@safeandsound.org.