Care Delivery Process Improvement Master's Intern
Summer 2020 Internship
This team under the Medical Group Administration team oversees clinic operations for Adult and Family Medicine; Focus on Quality initiatives, Stewardship, care Experience, Access, and growing our People.
Intern project will focus on supporting Process Improvement projects supporting the Rapid Improvement Event lead and/or Staffing Office standardization within the service area.
Desired Skills:
-Project Management skills
-Analytical skills
-Strong communication skills
-Knowledge of Process Improvement/Lean methodologies
-Master's in Public Health, Health Care Administration, Business, or related graduate programs
This position provides analytical support to a project or department. Under the guidance of a Project Manager/ Director, responsible for collecting and researching data, performing analysis, providing recommendations and presenting results.
Essential Functions:
• Responsible for contributing high level analytical support to a project or department requiring application of knowledge in marketing, information management, finance, management, economics or statistics.
• This position contributes to a full range of project components.
• Assigned to at least one project and expected to produce results and report out as a member of a project team.
• Organizes assigned project tasks, identifies and structures information collection activities, and sets time lines for completion of required tasks as directed.
• Develops tools to identify and to document best practices.
• Prepares various excel, word or PowerPoint reports, and works w/ access database software (or similar tool) to develop data extracts and management information reports.
• May be asked to produce graphic information using excel or PowerPoint or similar software.
• Contributes to development of management information and analysis conducted, provides recommendations and assists w/ preparation of formal presentations to communicate results to various management levels.
• Identifies alternative solutions to project issues.
• Contributes to development project plans to ensure timely deliverables and successful completion of project and demonstrates an understanding of various business intersections.
• Assists w/ identification and development of training information.
Basic Qualifications:
Experience
• N/A
Education
• Enrolled in or recent graduate of a MBA or other Master's level program with an accredited college or university.
License, Certification, Registration
• N/A.
Additional Requirements:
• Solid analytical skills, problem solving, project management and critical thinking.
• Strong project management skills.
• Excellent verbal and written communication skills.
• Ability to utilize at a working level Excel, Word, PowerPoint, and Access.
• Must be able to work in a Labor/ Management Partnership environment.