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Business Development Client Support

Fulgent Genetics is looking for friendly and reliable Client Support person within the Business Development team. The main responsibility of this position is to promptly respond to our clients inquiries, including quotation requests and project updates.

Reponsibilities:
  • Client Support for the sequencing services in promptly responding to client inquiries.
  • Gather relevant data and responsible for processing incoming client inquiries and RFPs.
  • Maintain contacts with clients and address client inquiries through email and phone in a timely manner.
  • Provide suggestions for process improvements.
  • Request and maintain price lists, product information, and corporate information needed for business development projects and related RFP for future reference.

Qualifications:

Knowledge and Experience
  • Bachelor’s Degree in Molecular Biology, Biochemistry, Genetics, or related fields of studies. Advanced Degree is a plus.
  • Expert level in Microsoft Office Suite and G Suite.
  • Understands HIPPA related regulations.

Skills
  • Strong financial and quantitative analysis skills.
  • Exceptional communication skills.
  • Excellent project management skills.

Abilities
  • Ability to establish priorities, work independently, and proceed with objectives with no supervision.
  • Ability to direct cross-functional teams.
  • Ability to multi-task and handle deadlines.
  • Self-motivated, accountable for managing his/her own time.
  • Goal oriented, fast learner with the ability to adapt to a rapidly evolving market.
  • Detail oriented, organized, yet flexible.
  • Honest and responsible.

Fulgent Genetics is an Equal Opportunity Employer. To apply please email cover letter and resume to applyjob@fulgentgenetics.com.