Solutions Consultant
WHY ADVOCO
It all started with a dream 14 years ago. Since inception in 2002, our vision to earn the title of Trusted Advisor has never been more evident. Advoco’s group of individuals, who each possess contagious enthusiasm, makes up a team that strives daily to do something awesome. And we want you to be a part of that team too.
ABOUT ADVOCO
Advoco is a leading management and consulting services company passionate about helping clients transform their organizations by deploying Infor’s EAM solution to improve their assets’ performance. As the largest Infor EAM consulting and services company in North America, with offices in Berkeley, CA, Greenville, SC, and Syracuse, NY, Advoco is reaching every corner of the EAM market making a difference for our clients every day. Founded in 2002, Advoco has continued to be a premiere resource for anything Infor EAM and leverages our domain expertise in maintenance improvement, configuration, implementation, web service know-how, integration, report development and on-going support.
WHY TOP TALENT JOINS OUR TEAM
Professional Growth:
- Rapid Expansion: Doubling in size in the past 3 years with a consistent growth pattern, Advoco provides substantial opportunity for you to grow with the company.
- Work with Fortune 1000 companies: Contribute to the Infor EAM success of numerous enterprise organizations.
- Award winning: Receiving high recognition in the EAM industry, Advoco is a team of innovative, hardworking, and proficient professionals.
- Career growth: In business or technical tracks, you will learn from our dynamic workplace with mentorship from a strong leadership team and knowledgeable colleagues.
Atmosphere & Perks:
- Greater than yourself: As an active member of the community, we at Advoco enjoy giving back.
- Culture: In addition to an environment that facilitates personal growth, we more importantly encourage a culture that is fun including fitness challenges, winemaking, philanthropy efforts, happy hours, and our infamous annual Christmas party (planning to have it in Caribbean this year!).
- Flexibility: Sometimes life gets in the way; at Advoco we accommodate for life’s unexpected challenges.
· Family: At Advoco, we consider each other family. We support one another in and out of the work place. Whether you have a question or need some advice, you will always have a friend to lean on here.
THE WORK
The first thing you will do is get trained on the Infor EAM solution. Initially the training is a combination of classroom and remote training on the Infor product itself, and the second part of the training is hands on experience with other Advoco consultants.
Your main focus will be contributing to the implementation of Infor’s EAM system. This job requires passionate people committed to working together to put forth an innovative product for the client.
Here are some things that are done during a Project Delivery:
- Engage with clients as a part of the Advoco implementation team to both understand their objectives and to determine their system needs
- Work with the Solution Architect to define project responsibilities and ensure efficient delivery timetable
- Participate in the design of the solution that best fits the client’s needs alongside an Advoco Solutions Architect, looking for opportunities to improve the client’s business processes
- Customize and build the solution using Infor EAM's core configuration capabilities including screen designer, FlexSQL, and Cognos reporting services
- Conduct any testing and troubleshooting necessary to ensure the optimal functionality of the solution
- Lead client training sessions and provide other end-user services
- Provide support for clients including resolution of questions or problems regarding the EAM solution
- Generate deliverable documentation for customers
- Develop application knowledge in specific product suite and operating environment and technologies
THE PERSON
· Detailed oriented, solution focused
· Communicative regarding timeline, design and delivery tasks to be completed
· Innovative and a creative problem solver
· Open and flexible to travel (nationally and/or internationally) in order to provide on-site consulting services to clients
THE SKILLS
· Experience with business processes including use of system tools such as MS Visio and MS Project
· Excellent interpersonal, written, and verbal communication skills to create and maintain long-lasting client relationships
· Ability to manage multiple projects using outstanding organizational skills
· Take initiative in learning and developing EAM proficiency
· Ability and willingness to develop an understanding of SQL
THE EXPERIENCE
· Bachelor’s Degree in computer, engineering, or technical related field preferred
· Excellent knowledge of PC environments particularly MS Office
· Experience working on technical or maintenance improvement projects
- Experience with business processes including use of system tools such as MS Visio and MS Project
- Excellent interpersonal, written, and verbal communication skills to create and maintain long-lasting client relationships
- Ability to manage multiple projects using outstanding organizational skills
- Take initiative in learning and developing EAM proficiency
- Ability and willingness to develop an understanding of SQL
Engage with clients as a part of the Advoco implementation team to both understand their objectives and to determine their system needs
Work with the Solution Architect to define project responsibilities and ensure efficient delivery timetable
Participate in the design of the solution that best fits the client’s needs alongside an Advoco Solutions Architect, looking for opportunities to improve the client’s business processes
Customize and build the solution using Infor EAM's core configuration capabilities including screen designer, FlexSQL, and Cognos reporting services
Conduct any testing and troubleshooting necessary to ensure the optimal functionality of the solution
Lead client training sessions and provide other end-user services
Provide support for clients including resolution of questions or problems regarding the EAM solution
Generate deliverable documentation for customers
Develop application knowledge in specific product suite and operating environment and technologies
Advoco is an equal opportunity employer. Advoco does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status. At Advoco we believe that diversity and inclusion among our team is essential to our success as a company, and we endeavor to recruit, develop and retain the most talented people from a diverse pool of candidates.
About Advoco, Inc.
With Advoco, you can expect success.
Advoco is a leading management and consulting services company passionate about helping clients transform their organizations by deploying Infor’s EAM solution to improve their assets’ performance. As the largest Infor EAM consulting and services company in North America, Advoco is reaching every corner of the EAM market. Advoco leverages our domain expertise in maintenance improvement, configuration, implementation, integration, and on-going support.