Business Operations Rotational Associate (BORA) - Full-Time - Summer 2021
About the team
Launch your career in the dynamic and exciting Business Operations Rotational Program at Zillow! Over the course of two-years you'll build a foundation of cross-functional skills through projects in client support, operations, strategy, product management and analytics. As part of a post-graduate cohort, you will immediately gain a community of peers and mentors to support your career development. Recurring cohort events include instructor-led hard skill trainings, roundtables with business leaders, learning & development workshops, and program-specific outings. Rotational associates are also encouraged to participate in affinity networks, volunteer events, and other events in the larger Zillow community.
About the role
We look for growing leaders who are passionate about business. As an Associate, you are passionate about analytics, using data to drive recommendations. You’re able to communicate your findings in a dynamic way tailored to various audiences. Communication is about actively listening, having empathy and including other perspectives. As an associate, you will often react quickly to embrace the constant change in a rapidly growing organization so the need to problem solve and think strategically is essential. You aren’t afraid to get into the details to identify root cause and advocate for a better way. Community is important here at Zillow! You can see the greater objective and understand it takes a team to reach a goal.
Your first rotation will be on the customer experience team, focusing on solving hurdles of our advertising partners. You’ll have an eye for process optimization, using SQL, a suite of internal tools and a client-first attitude to excel at technical problem solving. As you move into your next rotations, sample projects include:
- Defining, crafting and measuring the success of new and ongoing initiatives through excel modelling
- Driving operational improvements using in-depth analysis and feedback from various teams
- Launching new pilots across business lines, including Premier Agent, Rentals and Zillow Offers
Grouped Start Date = July 12th 2021
This role has been categorized as a Hybrid position. “Hybrid” employees regularly work at an existing ZG corporate office for approximately 10 to 80 percent of their time each month, and the rest of the time they may work from a remote physical location of their choice within a reasonable commuting distance from the corporate office which must be identified to the Company in advance. The Recruiter and Hiring Manager will set expectations on the employee’s preferred time in office. ZG has not defined a reasonable distance, and expects employees will use judgment in determining this for themselves and understand the implications re: time commitment and cost of daily commute.
Who you are
- Currently pursuing a Bachelor’s degree in business, economics, or a related field
- Strong track record of academic performance, extracurricular involvement, and work experience
- Ability to adapt quickly and enthusiastically to change
- Eager to contribute and problem-solve across business environments
- Excellent communicator that thrives in team setting
In additional to a competitive base salary this position is also eligible for equity awards based on factors such as experience, performance and location.
Get to know us
Zillow Group, the largest portfolio of real estate brands on mobile and the web, is building a safe, on-demand real estate experience. Whether selling, buying, renting or financing, customers can turn to Zillow's businesses to find and get into their next home with speed, certainty and ease.
We are on a mission to help people unlock their next chapter and are building transformational tools and services that create an on-demand real estate transaction experience. Millions of people visit Zillow Group sites every month to start their home search, and now they can rely on Zillow to help them finish it — and no matter what job you're in, you will play a critical role in making this vision a reality.
At Zillow Group, we're powered by our inclusive work culture, where everyone has the support and resources to do the best work of their careers. Our efforts to streamline the real estate transaction is supported by our passion to empower people and enrich lives around everything home, a deep-rooted culture of innovation, a fundamental commitment to Equity and Belonging, and world-class benefits. But, don't just take our word for it. Read our reviews on Glassdoor and recent recognition from multiple organizations, including: Human Rights Campaign (HRC) Corporate Equity Index, Fortune Best Workplaces for Technology, Fortune Best Workplaces for Millennials, Fortune Best Workplaces for Parents, Fatherly's Best Workplaces for New Dads, JUST Capital 100 Company, and the Bloomberg Gender Equality Index constituent.
Zillow Group is an equal opportunity employer committed to fostering an inclusive, innovative environment with the best employees. Therefore, we provide employment opportunities without regard to age, race, color, ancestry, national origin, religion, disability, sex, gender identity or expression, sexual orientation, or any other protected status in accordance with applicable law. If there are preparations we can make to help ensure you have a comfortable and positive interview experience, please let us know.