Sales Operations Business Analyst Intern
Want to change the way work…works? This is your moment.
Freshworks provides intelligent customer engagement software for businesses of all sizes, making it easy for teams to acquire, close, and serve their customers for life. More than 50,000 businesses trust Freshworks, including our employee engagement, customer engagement and CRM products, to improve employee productivity and increase customer lifetime value. Our products are ready to go, easy to use, and offer a quick return on investment.
We are looking for an energetic, hands-on, and self-driven Business Analyst, RevOps intern to join our Go-to-Market (GTM) team. During this internship, you will work closely with the sales team to help run the business and operations more effectively and efficiently. You will work directly with the North America RevOps lead to support the North America region. You will assist in developing reports in Excel and PowerBI, manage dashboards, track pipeline metrics, as well as assist with Territory and Account planning.
Responsibilities:
- Assist the Sales team by delivering on high priority ad-hoc projects
- Build and manage PowerBI dashboards
- Maintain pipegen/pipeline master files, bookings master files
- Manage weekly executive deck and dashboard updates
- Lead automation initiatives to improve existing processes within the Majors organization
- Coordinate and collaborate with other cross-functional teams/departments.
Qualifications:
- Currently enrolled in your 3rd or 4th year of a Bachelor’s degree program in Data Analytics, Data Management, Business Management; or Master's degree and pursuing an MBA
- Data Savvy, Understanding of data models, Data wrangling skills
- Required experience with Advanced SQL
- Basic experience working with PowerBI
- Experience working with Python
- Enthusiasm and desire to be hands on, learn, and be successful in business development and sales
- Positive, professional, and outgoing personality with the ability to work in a team environment
- Highly organized, persuasive and skilled at working with numbers
- Excellent oral and written communications skills
- Proficient in Microsoft Office, Excel, PowerPoint, Presentation Skills
- Learns quickly and asks questions
Availability:
- This is a fixed term, 12-week internship
About Freshworks
At Freshworks, we are creating a global workplace that enables everyone to find their true potential, purpose, and passion irrespective of their background, gender, race, sexual orientation, religion or ethnicity. We are committed to providing equal opportunity for all and believe that diversity in the workplace creates a more vibrant, richer work environment that advances the goals of our employees, communities and business.
Freshworks provides intelligent customer engagement software for businesses of all sizes, making it easy for teams to acquire, close, and serve their customers for life. More than 50,000 businesses trust Freshworks, including our employee engagement, customer engagement and CRM products, to improve employee productivity and increase customer lifetime value. Our products are ready to go, easy to use, and offer a quick return on investment.
Freshworks has received numerous accolades ranking #16 on the prestigious Forbes’ Cloud 100 and #22 on the Battery Ventures/Glassdoor Best Places to Work lists.
Headquartered in San Mateo, California, Freshworks has a dedicated global team operating from 13 locations to serve our customers throughout the world. Freshworks is backed by leading investors including Accel, CapitalG, Sequoia Capital and Tiger Global Management.
For more information visit www.freshworks.com.