Client Service Associate
We are currently seeking qualified candidates to join Beacon Pointe Advisors as a Financial Client Service Associate (CSA) in our Newport Beach, CA office. The Financial Client Service will join a highly talented team of wealth management and client service professionals that service the investment management and financial planning needs of high net worth individuals, families and institutions. The successful candidate will have a demonstrated track record of educational achievement and an interest in pursuing a career in the Registered Investment Advisor industry.
Responsibilities
- Responds to routine client requests via phone, email and/or other contact methods
- Monitors daily custodial alerts including cash management, account updates, trading, etc. and resolves accordingly
- Records client inquires including service changes, new account opening, money movement, trading, etc. in CRM
- Prepares custodian paperwork, facilitates account updates and communicates with clients on status
- Meets regularly with client service manager and wealth advisors to prioritize workload, provides timely updates on client service items and escalates potential issues when appropriate
- Assists with preparation of meeting presentation materials, documents meeting follow-up and takes ownership of specific operational related tasks, including assistance with transfers, trading, and client service requests
- Participate in team meetings and collaborate with operations leadership team on projects and/or initiatives designed to streamline firm policies and procedures
- Other duties, as assigned
Qualifications
- Undergraduate degree required (bachelor’s degree in Finance, Business or Economics preferred)
- Mandarin Fluent preferred
- 0 – 3 years of relevant experience working with high-net worth individuals a plus; preferably with a Registered Investment Advisor (RIA), investment management firm or broker/dealer
- Excellent interpersonal and verbal/written skills
- Strong quantitative and technical skills
- Proficiency in Microsoft Office applications (Word, Excel, PowerPoint, Office 365, etc.)