Entry Level Operations Manager, Philadelphia, PA
About this Job
Are you a natural leader looking to start a career in management where you’ll be responsible for driving a great team to success? Join Avis Budget Group as an Operations Manager Trainee to coach and motivate your team to increase financial profitability, operational efficiency and customer satisfaction. As you spend your first 90 days rotating through various critical functions including Production, Customer Service and Counter Sales to learn our varied business, you’ll quickly see the many opportunities you’ll have to grow and advance with our Fortune 500 company.
What you’ll do:
Supervise one or more of the daily operations and sales functions to ensure maximization of fleet utilization, incremental revenue, customer satisfaction and employee management
Perform duties and provides service in accordance with established operating procedures and company policies. Supervise the counter, service and/or bus area as assigned
Direct and control the servicing of customers at the rental counters
Plan, direct and control the preparation of returned vehicles for the next rental
Be responsible for the development of new employees and the ongoing performance assessment of current employees
Recommend appropriate corrective action where necessary
Build and maintain business relationships to facilitate organizational profitability
Inspect vehicles on the ready line to ensure compliance with established quality standards
What we’re looking for:
- Bachelor's Degree plus at least 1-year supervisory experience; OR Associate's Degree plus at least 2 years supervisory experience; OR High School diploma/GED plus at least 4 years supervisory experience
- Experience in associate-level roles-Service Agent, Sales Agent, Customer Service Representative, etc.
- Valid driver’s license and good driving record
- Flexibility to work days, evenings, overnights, weekends and holidays
- Willingness to work outdoors in weather conditions with moderate noise level
Extra points for this:
1 year of experience providing high-quality customer service
Perks you’ll get:
Use of a new company vehicle which includes gas, insurance and maintenance
Access to Medical, Dental, Vision, Life and Disability insurance
Eligible to elect other voluntary benefits including: Group Legal, Identity Theft, Accident Insurance, FSA, additional life insurance coverages
Contribute up to $270 as a tax-free benefit for public transportation or parking expenses
401(k) Retirement Plan with company-matched contributions
Full training to learn the business and enhance professional skills
Employee discounts, including discounted prices on the purchase of Avis/Budget cars
Access to an Employee Assistance Program for services including counseling, financial and legal consultation, referrals for care service and more
Community involvement opportunities
Who we are:
Here at Avis Budget Group, we're more than just rentals--although over 70 years of experience and 11,000 locations in 180 countries has taught us a thing or two about that. Shaping the future of the mobility industry with our innovative, customer-focused solutions, our globally recognized brands including Avis, Budget, Budget Truck and Zipcar connect people to more. This means more convenience, more options, and more time on the road for our customers. We also connect our employees to more: opportunities, benefits, support, collaboration and most importantly--the power to change the future. Sound your speed? Come join our family.
The fine print:
Avis Budget Group is an equal opportunity employer – M/F/Veterans/Disabled.
This role requires the ability to frequently stand, sit, walk, drive, and type. This advertisement does not constitute a promise or guarantee of employment. This advertisement describes the general nature and level of this position only. Essential functions and responsibilities may change as business needs require. *Use of company vehicle subject to company policy. This position may be with any affiliate of Avis Budget Group.