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Volunteer Coordinator (@ Catholic Charities)

Volunteer Coordinator at Catholic Charities in Madison, WI - shared by Jobs That Help as a third party

We are searching for a volunteer coordinator to coordinates volunteer resources to assist in the delivery of the Catholic Charities programs and services. We are a mission driven organization with hundreds of volunteers who help us keep moving forward! This position will involve recruiting volunteers to work mainly with the Beacon, Madison’s only Homeless Day Shelter. This includes directly managing volunteers and/or providing guidance, support, resources, tools and training to those who volunteer and who supervises volunteers.

  • Develop and implement goals and objectives for the volunteer program which reflect the mission of the organization
  • Assess the need for volunteers to enhance program/service delivery
  • Help develop a budget for the volunteer program activities
  • Conduct ongoing evaluation of the programs and services delivered by volunteers and implement improvements as necessary

Organize the volunteer program/service:
  • Help Develop, administer and review policies and procedures which guide the volunteer programs and services, and reflect the overall values of the organization
  • Develop and administer forms and records to document the volunteer activities
  • Identify volunteer assignments that provide meaningful work for volunteers and write the volunteer position description in consultation with staff as appropriate

Engage volunteers:
  • Promote the volunteer program to gain community support of the volunteer program and the organization
  • Help develop and implement effective strategies to recruit the right volunteers with the right skills
  • Implement a screening process for potential volunteers according to accepted screening standards and practices

Lead the volunteer program/service:
  • Train staff to work effectively and cooperatively with volunteers
  • Orient volunteers to increase their understanding of the organization, its clients, its services and the role and responsibilities of volunteers
  • Ensure that volunteers receive the appropriate training to be successful in their position
  • Ensure that volunteer check-in procedures are followed and records of volunteer hours are maintained according to established procedures
  • Ensure that volunteers receive the appropriate level of supervision
  • Plan and implement formal and informal volunteer recognition activities to recognize their contributions

Control of the volunteer program/service:
  • Ensure that volunteers work in a safe, healthy and supportive environment in accordance with all appropriate legislation and regulations
  • Evaluate the contribution of each volunteer on an annual basis
  • Prepare an annual report on the contribution of the volunteer program to the organization
  • Administer and monitor expenditures for the volunteer program against the approved budget


The Volunteer Coordinator should have the following skills and experience:

  • Bachelor’s degree or equivalent combination of education and experience

Knowledge, skills and abilities
  • The ability to communicate with, supervise and empower volunteers to be effective in their roles-experience with volunteers preferred
  • The ability to work cooperatively with different types of personalities
  • Knowledge and understanding of issues and dynamics within the various programs and communities in need of volunteers
  • Knowledge of current trends, resources and information related to volunteerism
  • Commitment to Catholic Charities program’s goals and mission

Proficiencies in the use of computers for
  • Word processing
  • Data base management

Changing Lives. Serving All. Employing All. The heart of our mission is compassionate, caring services for the poor and vulnerable.

Catholic Charities was founded in 1946 and is a private, nonprofit organization serving people in an 11 county area in south-central Wisconsin. The agency helps people of all ages deal with mental health issues, face transitions in life, reach for their potential despite special challenges, heal from abuse or addiction and secure emergency services. In 2014, 30,000 people benefited from agency programs provided by 330 employees and 1,000+ volunteers.

We serve those in need regardless of religion, race, social or economic status. We serve and employ persons regardless of sexual orientation, religious, ethnic, racial or social background. We are an Equal Opportunity/Affirmative Action employer. We encourage women and minorities to apply.

Employees enjoy a supportive work environment and competitive pay. Full-time employees are eligible for health and dental insurance, 403(b) retirement savings plan, health cafeteria plan, sick pay and generous paid vacation time. Retirement plan offered to part-time employees working 20+ hours per week, as well as pro-rated sick and vacation time.

Catholic Charities is committed to achieving a diverse workforce and to maintaining an atmosphere of diversity and inclusion. We want our staff and programming to reflect the rich culture and diversity of our state and actively encourage applicants from diverse backgrounds to apply.