End User Trainer
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TL;DR
High-impact tech jobs for charismatic leaders who are comfortable in front of an audience.
Teaching software that saves lives.
As an End User Trainer on the Application Services Team, you’ll lead virtual training sessions for physicians, nurses, and other healthcare users prior to their Epic Go-Live. You will be the first point of contact for many of our users, and you get to shape their experience as they transition to the Epic system. Aside from your interaction with physicians and other care providers, you will be involved in the training process from start to finish, from instructional design to the development of training materials and scenarios that you'll be delivering. Outside of the virtual classroom, trainers work in tight-knit teams to design workflow-based training content, work directly with organizations to help develop their training, and get involved in projects to make our software more intuitive.
Do you enjoy or have experience on stage, in a classroom, or as a tour guide? This could be the position for you.
Work with the most innovative health systems on the planet.
The top 15 health systems in the U.S. News and World Report are Epic customers. Our community includes major systems like the Mayo Clinic, Johns Hopkins, Cleveland Clinic, and Kaiser Permanente, as well as leading academic medical centers at the University of Wisconsin, University of Michigan, University of California, University of Texas, The Ohio State University, and many more.
Work in your own office, eat delicious food, and travel the world.
We don't believe in cubicles. (Well, we believe they exist, but...) You will work in an individual office that will heighten your ability to get stuff done. For lunch, visit King's Cross or Cassiopeia for a wide array of meal options, or go to one of our smaller, themed bistros, feature wood-rotisserie, pan-Asian, and Latin-inspired cuisine. All meals are restaurant-quality but cost only a few dollars, and they're prepared by a team comprised of kitchen talent from restaurants around the country. And, after five years here, you'll earn a four-week sabbatical anywhere in the world. Staff have kayaked in Patagonia, attended a Beyoncé concert in Ireland, built a library in Tanzania, and run a marathon in Antarctica.
Live affordably in a city known for its rising tech talent.
Epic is located just outside Madison, Wisconsin, the second fastest growing market for tech talent in the United States and home to the state capital and the University of Wisconsin. Madison, a city surrounded by water, has received accolades for being the greenest city in America (NerdWallet), the best city of renters (SmartAsset), and the fittest city in America (Fitbit), and it has the highest concentration of millennial talent in the country (Inc.).
More than just important work.
We offer comprehensive benefits to keep you healthy and happy as you grow in your life and career, and your merit-based compensation will reflect the impact your work has on the company and our customers. You'll also be eligible for annual raises and bonuses, as well as stock grants, which give you an even greater stake in the success of Epic and our customers. Epic is an Equal Opportunity/Affirmative Action (W/M/Vets/Disability) employer. Please see our full non-discrimination statement at https://careers.epic.com/EEO.
Requirements
- Bachelor's degree or greater (any major)
- A history of academic and professional success
- Software experience is not required; we'll train you to be an expert
- Eligible to work in the United States without visa sponsorship
- Relocation to the Madison, WI area (reimbursed)
- COVID-19 vaccination