Analysts - CLM

Overview

Responsibilities & Qualifications

• Support end-to-end implementations of Contract Lifecycle Management technology solutions.
• Assess and define improvements for processes, content, people and technology for legal and business departments.
• Gather functional and technical requirements.
• Help design solutions for workflow, reports, integrations, and data migration.
• Use your strong project planning, analytical, issue identification, and problem solving skills to identify and support strategic improvement opportunities related to all aspects of Contracting Process Management.
• Support the design team during design workshops and create final Design Documentation used for customer acceptance.
• Discuss and make decisions relating to scope with the customer (missed scope, new scope, change in original scope).
• Work with the Project Manager to ensure accurate updates to schedules and detailed weekly status reports.
• Ensure configuration exit criteria and actual deliverables map to Design Documentation from the design phase.
• Work with senior customer leadership, lawyers, support staff and operational teams to bring transformational change and incremental improvements to their organizations.
• Contribute your unique background and experience to Elevate’s group of thought leaders and project managers.
• Own the day-to-day aspects of delivering world-class customer service and responsiveness.
• Support sales and help support the growth of Elevate's consulting practice.
• Work as an ambassador for the company at all times, and for change in the industry more broadly.

• 0 - 1+ years’ experience with Contract Lifecycle Management technology implementation and process improvement for multiple CLM vendor offerings.
• Internship or other experience with contracts, finance/accounting or technology.
• Q2C/CPQ implementation experience a plus.
• Sourcing CLM implementation experience a plus.
• Exposure to non-CLM implementation projects a plus.
• Consulting experience cultivated in a consulting firm or other environment substantially similar to consulting.

• Exceptional stakeholder management skills.
• Excellent information gathering and advanced analytical skills.
• Reliable, meets deadlines, and anticipates problems.
• Takes personal ownership of self-improvement.
• Strong communicator, personable, and collaborative.
• Team player and natural at networking.
• Comfortable working autonomously often in highly ambiguous environments, while knowing when and how to delegate or escalate.
• High emotional intelligence, and the ability to learn and adapt quickly to new and multicultural environments.
• Demonstrated maturity and acumen for navigating business and professional environments.
• Exemplary emotional intelligence, ability to “read a room” and interact with sophisticated customers with confidence and knowledge.
• Comfortable presenting and responding to questions from an audience.

• High level proficiencies with MS Office and project management tools, including MS Word, Excel, PowerPoint, Project, SharePoint, MS Teams, and Visio.
• For recent graduates, knowledge of coding languages such as R, Python, C, or similar required.
• Process mapping training and/or certification and/or hands on experience desired.
• Experience working with Contract Lifecycle Management applications a strong plus.
• Experience working with back office and front office applications a strong plus.
• Experience working with legal department and/or law firm technologies a strong plus.

• Bachelor's degree required, preferably in economics, finance, computer science, mathematics, physics, or similar quantitative field.
• MBA or formal legal training, preferred but not essential.