Operations Manager

The Operations Manager for Bon Appétit Management Company is responsible for the overall success of the food service operations for one (or multiple Satellites) of the campus cafes by adhering to the Client’s culture and guidelines, the Health Department’s regulations, and Bon Appétit’s standards and expectations of food quality, freshness and presentation. This position oversees the daily administrative and operational tasks, including financial management and analysis, Compass computer programs including STAFF and CPM, sanitation and safety, as well as exceptional customer service for the units. This position solves problems professionally, rapidly and fairly as well as maintains and fosters a good work ethic, while supporting the Resident District Manager, and developing a sense of teamwork and cooperation within the team.

 

In the performance of their respective tasks and duties all employees are expected to conform to the following:

· Perform quality work within deadlines with or without direct supervision.

· Interact professionally with other employees, customers and suppliers.

· Work effectively as a team contributor on all assignments.

· Work independently while understanding the necessity for communicating and coordinating work efforts with other employees and organizations

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

· Education: High School Diploma or equivalent vocational training certificate (Hospitality and/or Culinary degree preferred)

· Experience: A minimum of 5 years in a leadership role with a high-end hotel or restaurant with multiple outlets and banquet facilities.

· General Hospitality knowledge and interest in sustainability and sustainable food practices

· Ability to operate Web based ordering system, process customer requests, changes to orders, menu updates and client profiles.

· Proficient with word processing and spread sheet applications.

· Possess the ability to meet Bon Appétit unit specific uniform standards for this position.

· Utilize all Personal Protective Equipment per Bon Appétit guidelines.

· Wear a cut resistance glove whenever using a sharp or potentially sharp tool or instrument.

 

Both full-time and part-time positions offer the following benefits to associates:

In addition, full-time positions also offer the following benefits to associates: