Customer Services Operations Analyst Intern
We’re looking for problem solvers, innovators, and dreamers who are searching for anything but business as usual. Like us, you’re a high performer who’s an expert at your craft, constantly challenging the status quo. You value inclusivity and want to join a culture that empowers you to show up as your authentic self. You know that success hinges on commitment, that our differences make us stronger, and that the finish line is always sweeter when the whole team crosses together.
Customer Services Operations Analyst Intern (Summer 2022)
Overview
We’re looking for problem solvers, innovators, and dreamers who are searching for anything but business as usual. Like us, you’re a high performer who’s an expert at your craft, constantly challenging the status quo. You value inclusivity and want to join a culture that empowers you to show up as your authentic self. You know that success hinges on commitment, that our differences make us stronger, and that the finish line is always sweeter when the whole team crosses together.
Applications will be reviewed based on our recruiting timeline that you can find here.
Internship Overview:
Alteryx's Internship Program is a place where students from varied backgrounds, identities, and experiences come together to lay the groundwork for their futures. Interns have the opportunity to contribute to real-life projects, build life-long connections through social events, and give back to our communities by participating in volunteer activities. Our Summer 2022 Internship Program will be a hybrid working experience that allows students to live and work in a remote environment while also offering opportunities to come together in person.
Learn more about the internship experience by watching Our Next Leaders: Alteryx’s Internship Program video.
What You’ll Do:
As an intern on our Customer Services Operations team you will:
- Get exposure to and collaborate with many teams across the Global Customer Services vertical, including Customer Support, Account Management, Learning, and more
- Directly impact the productivity of teams across Customer Services through automation, data research, systems, and/or reporting
- Propose and implement new solutions to achieve increased productivity, including but not limited to, the application of new methods and theories, automating workflows, creating data analytics deliverables, and testing existing systems
Required Skills:
- Students currently enrolled in a degree program in pursuit of Data Analytics/Science, Business Information Systems, Statistics, Computer Science or related field
- Ability to work for 12 consecutive weeks during the Summer 2021
- Legally authorized to work in the U.S. and should not require visa sponsorship now or in the future
- Proficiency in Microsoft Excel, including but not limited to, vlookup, pivot tables, and formulas
- Written and oral communication skills
- Ability and desire to provide breakthrough customer service experiences for internal clients
Valued Skills:
- Students within 1 year of graduation preferred (e.g., graduating between December 2022 through June 2023)
- To be successful in this role, ideal candidates will have one or more of the experiences below:
- Understanding of and use of relationship databases and database querying
- Computer programming experience
- Knowledge and use of visualization tools
- Experience and/or exposure to Alteryx solutions like Alteryx Designer
- Familiarity with Customer Relationship Management (CRM) systems like Salesforce
Compensation:
In accordance with applicable law, the following represents Alteryx’s reasonable estimate of the range of possible compensation for this role if hired: $32 per hour.
Find yourself checking a lot of these boxes but doubting whether you should apply? At Alteryx, we support a growth mindset for our associates through all stages of their careers. If you meet some of the requirements and you share our values, we encourage you to apply. As part of our ongoing commitment to a diverse, equitable, and inclusive workplace, we’re invested in building teams with a wide variety of backgrounds, identities, and experiences.
Intern Program Overview + Benefits
- Paid company holidays and well-being days off
- Ownership of high-impact, real-life projects
- Participation in special events like social/community building activities, speaker series, opportunity to volunteer in local communities, and more
- Showcase impact by presenting intern projects at company/department-wide events
- Discover more about the internship experience and its perks and benefits here
Find yourself checking a lot of these boxes but doubting whether you should apply? At Alteryx, we support a growth mindset for our associates through all stages of their careers. If you meet some of the requirements and you share our values, we encourage you to apply. As part of our ongoing commitment to a diverse, equitable, and inclusive workplace, we’re invested in building teams with a wide variety of backgrounds, identities, and experiences.