Amusement Park Training Summer Intern
Description:
If you want to learn people skills, help lead a team, and do it in the most exciting place possible, this is the opportunity for you! This position offers the most unique, fun yet demanding, and rewarding atmosphere in which a student could spend their summer. This is a position that works in conjunction with five Area Managers and two Department Directors to execute all aspects of operations in the Foods department. The position operates primarily at the operational level, assisting with day-to-day operations of thirty-five different foods stands and a staff of over 300. Student will be primarily responsible for the orientation and training of new staff, developing training regimen, and creating framework for remedial training. Additionally, student will rotate between five different operational areas throughout the summer, exposing them to many different leadership opportunities and styles. A full business cycle will be witnessed as the student will have the opportunity to be part of the preparation, execution, and conclusion of a full park season. Communication and management skills will be developed through extensive contact with guests, employees, management, and department heads.
*This is a brand-new position, so the student will be able to guide and shape the roles, duties, and execution of this role.
Duration:
April/May 2022–August 2022. Weekends only April-May, full time between Spring semester and Fall semester, optional weekends-only after Fall semester begins. Flexible dates are available.
Specific duties:
• Welcome new staff members and deliver orientation presentation
• Work with Area Managers to identify individuals for remedial training
• Develop tools, techniques, and methods to train new and existing employees
• Participate in all aspects of food preparation and sales during peak times
• Develop competence, confidence, and experience to serve as an Area Manager, overseeing up to fifty employees
• Learn operations of all areas of Foods department
• Welcome, orient, and train new employees
• Work directly with Area Managers in planning, execution, and documentation of daily operations
• Work to train, correct, and motivate employees
• Enforce appearance, performance, and operational standards
• After learning a Foods area, staff, and operations, demonstrate leadership to effect successful operations
• Assess employee performance to offer feedback and improve staff training
• Maintenance of in-park point-of-sale marketing
• Identify new opportunities for improving sales and marketing
• Regulatory compliance and standards enforcement, including Labor Department regulations and food safety practices
• Work directly with Area managers and department heads to accomplish tasks
• Assist in employee discipline, guest relations, and interactions with parents
• Participate in social activities with over one hundred international college students
Qualifications:
• Top-notch verbal and written communication skills
• Ability to work in fast paced environment and handle stress
• Excellent listening skills
• Past customer service experience
• Be on feet for long periods; walk several miles a day
• Able to work outside in all summer weather conditions
• Independent, resourceful worker
• Strong problem-solving skills
• Able to work weekends and holidays
• Lift and carry up to 50lbs
• Experience in cash handling and team leadership is preferred
• Comfortable working in a new role, without clear-cut responsibilities
Majors:
Business Management; Hospitality Management; Event Management; Communications; General Business; Finance; Marketing; Management; any major that deals with people or leadership.
Details:
• $14.00/hour, plus bonuses
• Season-end bonus program
• Housing available
• Meals and uniforms provided
• Five days a week 9am-6pm or 11am-8pm, approximately
• 40-50 hours a week during park season, no time-and-a-half
• Ability to work 50+ hours if desired
• Students selected for this position will work 450-550 hours during the spring and summer
• Flexible starting and ending dates
• Free admission to park on days off
• Access to Friends & Family tickets