Enthusiastic, Entrepreneurial Customer Success Managers

Did you know that 40% of the S&P 500 CEOs come from sales & marketing backgrounds? 

• You are passionate – You don't just dabble; you go all in and see things through to success.
• You are curious – you get excited when you have a cool idea, when you discover something new.
• You have high standards – You set high standards for yourself and expect the same of others.
• You are never satisfied – You take pride in doing great things and then make them better. 
• You have grit – You get up, dust yourself off and try again when things don’t work as planned.
• You are persistent – You see a challenge and figure out how to rise above it.
• You are self-motivated – You put in the extra effort because a job well done pleases you.  
• You are process-driven – You set goals and plan how to get where you want to go.
• You are comfortable with ambiguity – You don’t always get clear direction, and that’s ok.
• You are a ‘quant jock’ – You love math! You set targets, measure results and adjust as needed.
• You don’t take no for an answer – You see a rejection as a challenge to convert into a yes.
• You can talk to anyone – You aren’t afraid to pick up the phone; when in doubt, dial the phone!
• You play well with others – You are an exceptional communicator and team player. 
• You are resilient – You know how to stay motivated, even if you’re having a bad day.
• You love life – You approach each day with a positive attitude, always ready to get involved.

• Work with decision-makers at target accounts and potential partners.
• Create compelling communication for your accounts.
• Manage user outreach activities to support your users.
• Participate in product demonstrations for users.
• Maintain engagement with your accounts through proactive follow-up communications.
• Record progress in our CRM.
• Represent and demonstrate our company values, brand, and mission.

• Deliver a Wow! customer experience, always.