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Entry Level - Logistics Specialist/Customer Service Agent

If you desire an opportunity to learn and grow, to succeed and be recognized for your success, then Expeditors is the place for you. We value long-term employment for what it can do for our customers and for our employees' career satisfaction. More than a quarter of our 18,000+ employees have been at Expeditors 10 years or more. Our high retention rate is influenced by our extraordinary culture and a unique compensation program.
  • 18,000 trained professionals
  • 250+ locations worldwide
  • Fortune 500
  • Globally unified systems

Description:
  • Maintain positive, strong relationships with customers and suppliers (Airline carriers, trucking companies and others involved)
  • Ability to understand client specific operating procedures and successfully execute upon them
  • Understand the department process flow to ensure smooth, accurate and timely freight process flow
  • Meet compliance at all times by following internal and external regulations that are in accordance with government regulations
  • Track and Trace customer shipments as needed
  • Continually look for best practices and ways to improve operational efficiency and productivity
  • Ensure accurate and timely client billing
  • Assist in resolving accounting issues
  • Data entry using Expeditors proprietary programs and systems
  • Create accurate and timely documents for shipping purposes (Import/Export/Customs)
  • Continuous learning and professional development
  • Other departmental duties as needed

Qualifications:

  • Effective interpersonal skills, including proven abilities to listen, comprehend, effectively communicate clearly and concisely to obtain positive results
  • Excellent computer skills (Excel, Word, PowerPoint)
  • Must Type 45WPM+
  • 10-key by touch a plus
  • Functions efficiently in a high stress environment
  • Genuine curiosity about Logistics and Supply Chain Management
  • Willing to work overtime when needed
  • Willing to learn, grow and prosper in a strong company culture

Expeditors offers excellent benefits

  • Paid Vacation, Holiday, Sick Time 
  • Health Plan: Medical, Prescription Drug, Dental and Vision
  • Life and Long Term Disability Insurance 
  • 401(k) Retirement Savings Plan (US only)
  • Employee Stock Purchase Plan 
  • Training and Personnel Development Program
  • Education Reimbursement

All your information will be kept confidential according to EEO guidelines.