Entry Level - Logistics Specialist/Customer Service Agent
If you desire an opportunity to learn and grow, to succeed and be recognized for your success, then Expeditors is the place for you. We value long-term employment for what it can do for our customers and for our employees' career satisfaction. More than a quarter of our 18,000+ employees have been at Expeditors 10 years or more. Our high retention rate is influenced by our extraordinary culture and a unique compensation program.
- 18,000 trained professionals
- 250+ locations worldwide
- Fortune 500
- Globally unified systems
Description:
- Maintain positive, strong relationships with customers and suppliers (Airline carriers, trucking companies and others involved)
- Ability to understand client specific operating procedures and successfully execute upon them
- Understand the department process flow to ensure smooth, accurate and timely freight process flow
- Meet compliance at all times by following internal and external regulations that are in accordance with government regulations
- Track and Trace customer shipments as needed
- Continually look for best practices and ways to improve operational efficiency and productivity
- Ensure accurate and timely client billing
- Assist in resolving accounting issues
- Data entry using Expeditors proprietary programs and systems
- Create accurate and timely documents for shipping purposes (Import/Export/Customs)
- Continuous learning and professional development
- Other departmental duties as needed
Qualifications:
- Effective interpersonal skills, including proven abilities to listen, comprehend, effectively communicate clearly and concisely to obtain positive results
- Excellent computer skills (Excel, Word, PowerPoint)
- Must Type 45WPM+
- 10-key by touch a plus
- Functions efficiently in a high stress environment
- Genuine curiosity about Logistics and Supply Chain Management
- Willing to work overtime when needed
- Willing to learn, grow and prosper in a strong company culture
Expeditors offers excellent benefits
- Paid Vacation, Holiday, Sick Time
- Health Plan: Medical, Prescription Drug, Dental and Vision
- Life and Long Term Disability Insurance
- 401(k) Retirement Savings Plan (US only)
- Employee Stock Purchase Plan
- Training and Personnel Development Program
- Education Reimbursement
All your information will be kept confidential according to EEO guidelines.