Operations Specialist, Corporate Actions
Operations Specialist, Corporate Actions
At Brown Brothers Harriman, we believe no job is too big or small for any of us to handle if it helps our clients. We value passionate, committed people who enjoy collaborating with others to find new solutions to complex business challenges. We are looking for the type of person who speaks their mind, truly listens, and steps outside their role to add value wherever they can. Someone who is driven to get things done and views obstacles as an exciting challenge that demands a creative solution. Above all, we seek someone who takes great pride in their work and is inspired and motivated by their role in protecting and enhancing our client’s financial well-being.
If you are looking for an entrepreneurial environment where you can learn and thrive, Brown Brothers Harriman is the right place for you.
Join us as an Operations Specialist, Corporate Actions
In addition to having several full-time needs for recent undergrads, we are also looking for current college students on a part time basis who can be flexible on days and times to work across our Service delivery businesses like, Fund Accounting Services, Middle office Operations, Corporate Actions and Securities Lending etc
Ops Specialist CA Reorg is responsible for assisting the supervisor with enhancing the productivity of the unit in addition to performing specialized operational securities processing activities to support the firm’s business lines. This includes activities such as: instruction receipt and authentication, instruction verification (dual controls), processing and recording, reporting and acknowledgement, and reconciliation. May direct day to day activity of employees but does not have formal management oversight.
Responsibilities:
· Day to Day focus is on executing tasks within defined policies, guidelines and procedures.
· Responsible for identifying and resolving problems.
· Ensure daily output standards for both quality and timeliness are met.
· Coordinate control/production related activities.
· Coordinate intraday and end of day prioritization and reconciliation of daily work/proof and control.
· Gain efficiencies to improve individual productivity.
· Help to ensure all deadlines and requirements are being met.
· Manage daily production reporting.
· Utilize BBH Market Data Vendors, Company Documentation and Agent Bank information to research corporate event information.
· Review and validate corporate action announcements that team members input into CA platform for dissemination to clients and downstream systems
· Identify incomplete and/or inconsistent information that may result in risk to BBH or our clients. Resolve the discrepancy.
· Processing Voluntary Actions
· Review and validate unexecuted corporate action instructions that team members input into CA platform for dissemination to agents and depositories.
· Identify incomplete and/or inconsistent information that may result in risk to BBH or our clients. Resolve the discrepancy.
· Processing Protect and Liability Notices.
· Ensure all clients’ corporate action instructions are accepted and processed by deadline.
· Confirm that all events have been processed in accordance with BBH’s standards of operational excellence.
· Research and analyze share and cash breaks and past due items. Resolve all open breaks and past due payments within defined time frames.
· Review and validate corporate action payment and funding postings that team members input into CA platform for dissemination to clients.
· Perform pre-reconciliation of client receivables and payables to ensure accurate and timely cash and share postings.
· Identify and communicate all uninstructed positions for Corporate Events to clients via phone call and written communication.
· Communicates professionally and constructively to effectively resolve all instruction repairs with clients in a timely and efficient manner.
· Assist in the communication of complex action details to clients and client service representatives.
· Assist in the development of team members by providing training.
· Documents workflows and procedures for future use in training junior personnel.
· Assist team members with day to day activities/provide back-up support.
· Understands BBH’s Corporate Action systems and workflows beyond immediate team and utilizes this knowledge to suggest process improvements that will benefit the department.
· Assists junior staff in developing and implementing process improvements which will reduce risk and/or increase productivity.
· Monitor and assist in the resolution of issues.
· Review E&O situations and look for corrective action.
· Help to identify and document errors to reduce exposures.
Qualifications:
· BS/BA degree or equivalent work experience.
· 1 to 2 years of custody or securities processing or other industry experience.
· Research, analysis and problem resolution skills.
· Ability to communicate professionally through effective verbal and written skills.
· Customer Service orientation, works to exceed client expectations
· Organizational skills and detail oriented.
· Ability to multi-task.
· Ability to work in a team environment.
· Ability to diligently work in a deadline-driven environment
· Ability to allocate work through educated workflow management
· Proactive self-starter who is detail and goal oriented.
What We Offer:
· Direct access to clients, information, and experts across all business areas around the world
· Opportunities to grow your expertise, take on new challenges, and reinvent yourself—without leaving the firm
· A culture of inclusion that values each employee’s unique perspective
· High-quality benefits program emphasizing good health, financial security, and peace of mind
· Rewarding work with the flexibility to enjoy personal and family experiences at every career stage
· Volunteer opportunities to give back to your community and help transform the lives of others