Design Researcher
About the Role
Huemen Design is seeking a talented individual to elevate the practice of research with creative but rigorous qualitative, quantitative, and/or design research methods for the HARMAN Automotive portfolio of design driven creative work defining the future of mobility and transportation. The candidate must be an excellent communicator, knowledgeable about product design, passionate about understanding people, curious about the relationship between technology and society, and a great collaborator.
What You Will Do
- Lead strategy, discovery, and evaluative research phases of projects by guiding empathetic research activities such as user interviews and observation, benchmarking, journey mapping, persona development, user testing, and design thinking workshops
- Conduct a variety of research methods, including literature reviews, qualitative interviews, quantitative surveys, generative and evaluative user testing, heuristic evaluations, competitive analysis, and others
- Design and execute studies that address both user behavior and attitudes, using the right methodology for the right questions developed closely with stakeholders
- Analyze qualitative & quantitative data and operationalize research insights into actionable, measurable UX goals
- Effectively communicate findings and recommendations to stakeholders in both reports and presentations
- Self-motivated: Work resourcefully in a fast-paced environment with moderate guidance, effectively using research methods and resources
- Brand steward: Understand brand vision and impact for all products and services
- Experience evangelist: Maintain a knowledge base of the latest experience trends and implement best practices for user-centered design
- Technology-aware: Continuously monitor advances in technology, seeking opportunities to enhance human experiences
What You Need
- 2-5+ years of experience with user research of complex digital interfaces and physical products
- BA/BS in a human behavior related field, such as human-computer interaction, psychology, sociology
- Exemplary verbal and written communication skills
- Demonstrated ability to communicate clearly and concisely to peers and executive leadership in a customer-client setting
- Proven project management skills
- Strong attention to detail and creative problem-solving skills
What is Nice to Have
- Master’s Degree in Media/Digital Arts, Human-Computer Interaction (HCI), Psychology, or equivalent training
- Demonstrated customer/client relationship experience for a creative design agency
- Experience with product development of technologies such as Connected Car, voice assistants, AR/VR
- Human Factors or Ergonomic expertise
- Market Research experience
- Business or Brand Strategy experience
- Published articles related to the field of design research in a technical conference or professional organization
What Makes You Eligible
- Be willing to travel up to 10%, domestic only OR domestic and international travel
- Be willing to work in an office in Novi, Michigan or Mountain View, California
- Successfully complete a background investigation and drug screen as a condition of employment
- This position requires the use of a use of a HARMAN or customer-owned vehicle. As such, any offer of employment will be contingent upon having a clean driving record, which will be evaluated and determined in HARMAN’s sole discretion, no more than 4 active points for moving violations (issued by any motor vehicle agency), and no references to operating a vehicle under the influence of controlled substances within the last 10 years.
What We Offer
- Access to employee discounts on world class HARMAN/Samsung products (JBL, Harman Kardon, AKG etc.)
- Professional development opportunities through HARMAN University’s business and leadership academies
- Flexible work schedule with a culture encouraging work life integration and collaboration in a global environment
- An inclusive and diverse work environment that fosters professional and personal development
- Tuition Reimbursement
- “Be Brilliant” employee recognition and rewards program
To protect our employees, customers, and communities, HARMAN requires all U.S. employees to disclose their vaccination status and share a copy of their vaccination card. This confidential data will be collected by a trusted third-party vendor via a secure portal upon your start at HARMAN.