[Hybrid] Product Analyst
About the Opportunity
RiskVal Financial Solutions is looking for a product analyst to join our team. We are a leading SaaS provider in fixed income trading solutions for the financial industry, with clients at almost all top-tier sell-side and buy-side trading firms.
The Product Analyst team's core value is delivering high-quality customer service for top-tier buy and sell-side clients worldwide. RiskVal’s unique emphasis on user-experience and fast-paced software development cycle plays a critical role in sustaining trusted client relationships developed over 20+ years. The company’s product development cycle is driven by client interaction, addressing market challenges across fixed income trading desks through the company’s product and services offered.
In this client-facing role, we are seeking a quantitatively oriented and highly motivated individual with excellent interpersonal skills to be a team player. You will be responsible for demonstrating to clients how to extract value and leverage RiskVal’s proprietary solution(s) as a value-added tool for their trading requirements.
RiskVal is headquartered in Princeton, NJ, but the position is hybrid to allow candidates the flexibility to work remotely.
What you’ll do:
- Cultivate client relationships with existing and potential clients with a clear understanding of RiskVal’s market niche to continually exceed client expectations
- Support traders worldwide to answer questions and conduct training of RiskVal’s software through phone-calls, IB Chat, and technical documentation
- Demonstrate an excellent level of technical and analytical knowledge of RiskVal’s products and services to confidently solve client’s analytical and valuation-related questions in real-time
- Utilize internal resources to self-learn and continually refine domain knowledge to help clients benefit from and find the key value of RiskVal for their trading, risk and portfolio needs
- Multitask business critical issues and prioritize client-related issues and/or requests by collaborating internally across Quantitative, Development, Support, and Business teams
- Proactively ensure RiskVal’s solutions meet business needs and trader requirements through qualitative release sign-off to improve overall user-experience
- Write clear and concise documentation on the weekly release and overall usage of the system
What’s required:
- Bachelor's degree in Finance, Business, Economics, or related fields
- Excellent interpersonal and communication skills. Must speak and write English fluently
- Superior work ethic, positive attitude, and ability to multitask efficiently in a dynamic and fast-paced environment
- A fast thinking and analytical individual with a quantitative background
- Ability to write clearly for technical documentation
- Fixed Income knowledge preferred
- IT Skills - Bloomberg, Microsoft (Excel & Word). Preference for other industry systems offered by Financial Institutions (BrokerTec, etc)
- Passion for helping support and develop RiskVal’s products and providing customer experience