INFORMATION TECHNOLOGY ASSOCIATE
Remote Work is available with only 1-2 days per month of physical presence in the office required. When physical presence is required, employees are responsible for travel expenses to their office site. Additional Hybrid Telework and Alternative Work Week Schedules are also available.
University of California (UC) and California State University (CSU) employees may qualify to transfer their current and previous employment credit to State of California employment through CalPERS. Human Resources can help with this process upon employment or you can reach out to CalPERS for inquiries at (888) 225-7377.
Under general supervision, incumbents typically perform a variety of recurring, well-defined tasks requiring occasional, innovative problem solving within guidelines and a scope that may encompass one or more units, functions or processes primarily in the System Engineering domains.
The incumbent supports and participates in Tier 1 and 2 network and server support as part of the Enterprise Infrastructure Group. Participates in network, system, and infrastructure support services. The incumbent participates in server installations, backups, and patching. The incumbent will participate in managing HCAI network equipment and internet connections. Incumbent troubleshoots technical issues with software and hardware in support of Tier 2 duties. Incumbent participates in documenting activities performed and writes knowledge base articles. The incumbent is responsible for the maintenance and operations of automation and monitoring tools.
Do you have the following education or experience?
Eighteen months as an Information Technology Technician; or
Two years of general information technology experience performing technical, analytical, or support tasks for computer systems or services in any of the six domains or emerging information technology fields; or
60 semester units (or 90 quarter units) from an accredited college or university including at least 15 semester units (or 22.5 quarter units) of information technology or closely related course work; or
Any equivalent combination of experience and education.
When using education to meet minimum qualifications, education must include the specified information technology or closely related course work.
If so, you may meet the minimum qualifications. Apply today!