Information Technology Manager I

This is the managerial level. Under general direction, incumbents have significant responsibilities for formulating or administering organizational information technology (IT) policies and programs and for planning, organizing, and directing the work of one or more information technology programs or units, typically through subordinate supervisors. This level may manage the work of lower-level information technology and support staff. Incumbents may manage work in any IT domains.

The incumbent provides the overall leadership and strategic direction for the application delivery section and related IT systems. The incumbent oversees the implementation of upgrades and new modules and drives continuous improvement to the solutions and development processes. Oversees application life cycle planning, including, but not limited to, acquisition, implementation, support, and retirement. Incumbent works with business and technology leadership, serving as an expert resource, bringing forth opportunities to leverage shared services and streamline business and IT processes.

Two years of experience as an Information Technology Supervisor I; or

One year of experience as an Information Technology Supervisor II; or

Six years of information technology experience performing a variety of progressively responsible technical, analytical, or supervisory tasks in support of computer systems or services in one or more of the major six domains or a closely related or emerging IT field. At least two years of experience shall include performance of highly specialized work in a lead capacity on highly complex or specialized information technology systems or services, or in a progressively responsible supervisory capacity over highly complex or specialized information technology systems or services.

A master's or doctorate degree from an accredited college or university may substitute for four years of the required general information technology experience. A bachelor's degree from an accredited college or university may substitute for three years of the required general information technology experience. An associate's degree from an accredited college may substitute for one year of the required general information technology experience. Only one degree may be used for substitution.