Project Manager for Data and Analytics for the Office of Neighborhood Strategies
About the Agency:
The New York City Department of Housing Preservation and Development (HPD) is the nation’s largest municipal housing agency. Its mission is to promote quality housing and diverse, thriving neighborhoods for New Yorkers through loan and development programs for new affordable housing, preservation of the affordability of the existing housing stock, enforcement of housing quality standards, and educational programs for tenants and building owners.
The Office of Neighborhood Strategies (ONS) is charged with ensuring that HPD’s development and preservation efforts are guided by meaningful community engagement and coordinated with public investments in infrastructure and services. ONS is composed of three divisions and one cross-divisional unit reporting to the Deputy Commissioner:
- The Division of Planning & Predevelopment (P&P) is central to developing and managing HPD's housing production pipeline from project proposal phases through the land use review and entitlement process, to ensure that HPD's investments contribute to building strong, healthy, resilient neighborhoods in all five boroughs.
- The Division of Neighborhood Development & Stabilization (ND&S) leads the agency's commitment to neighborhood planning and strategic preservation through engagement with tenants, landlords, community leaders, and neighborhood stakeholders as we work to enable strong and healthy neighborhoods anchored by affordable housing.
- The Division of Tenant Resources (DTR) administers rental assistance programs including Section 8, Shelter Plus Care, and Moderate Rehabilitation for more than 40,000 households. HPD Section 8 serves households referred by our Development and Asset and Property Management programs, including a large percentage of homeless households placed in HPD-financed buildings.
- The Strategic Initiatives Unit leads special ONS initiatives and provides essential technical, planning, and policy support to staff and the Deputy Commissioner of Neighborhood Strategies. The Project Manager for Data and Analytics is a member of this team.
As a Project Manager for Data and Analytics for the Office of Neighborhood Strategies’ Divisions of Planning and Predevelopment and Neighborhood Development and Stabilization, you will provide critical data, operations, and business intelligence support to help ONS meet its goals and vision. You will engage with other divisions within HPD, other agencies, and the public to provide technical and analytic support for ONS’s planning and stabilization activities, including neighborhood planning; predevelopment planning activities on public and private sites; resiliency planning and urban design; and providing assistance to tenants, homeowners, and development partners. Your efforts will help teams plan and evaluate program operations to achieve the greatest impact possible.
You will work with the Director of the Strategic Initiatives Unit and other staff to provide data, capacity-building, and operations support to the Office of Neighborhood Strategies. You will help build and maintain tools to advance the mission of ONS and support teams on projects to design and implement data-driven strategies, streamline processes, and evaluate progress and outcomes.
The Project Manager for Data and Analytics will be expected to:
- Manage technology development for P&P and ND&S, working with staff to create and maintain databases and other tools to organize, streamline, and communicate our planning, policy, and urban design work
- Support the maintenance and improvement of project tracking and evaluation tools, including by cleaning data, addressing issues experienced by P&P and ND&S teams, and ensuring high-quality functionality and user experience
- Develop expertise in key agency information systems and administrative datasets that underlie ONS’s planning and policy-making activities
- Work with other HPD Offices and Divisions to create and maintain data and operations tools in the agency’s business intelligence ecosystem, including Oracle BI and Microsoft PowerBI, to consolidate and visualize data related to ONS programs and activities
- Respond to data requests and liaise with staff from other City agencies on matters related to project management, tracking and analytics, and evaluation
- Create documentation, data dictionaries, and user guides and train ONS staff on use of key datasets and project tools
- Develop maps and visualization tools to highlight ONS work and analytics
Preferred Skills & Experience:
- Education: Bachelor’s degree in urban or city planning, data analytics/science, public policy, or urban studies/science required; master’s degree preferred
- Professional experience: A minimum of two years of professional experience in a related field
- Data management expertise: Experience creating, maintaining, and analyzing databases of administrative data; experience with relational databases and queries; interest in creating and maintaining data and technology tools
- Analytical skills: Experience and interest in using data and technology to improve government processes and policies; strong coding and statistical analysis skills and experience in managing data through programming frameworks, (Python, R, or similar); ability to create maps using ArcGIS and visualize data to create impactful narratives, graphics, and reports
- Subject-matter expertise: Knowledge of New York City government and housing issues; knowledge of affordable housing policy and procedures, New York City Zoning Resolution, and New York City land use approval processes a plus, but not required
- Project management skills: Proven ability to manage complex projects with multiple internal and external stakeholders; to receive direction and anticipate next steps; and to meet deadlines and manage multiple projects simultaneously
- Relationship-building skills: Ability to collaborate with, and relate to, people from different backgrounds, and to present information clearly to people with varying levels of comfort using technology
- Communication skills: Strong written, verbal, and presentation skills; proven ability to produce high-quality materials in a variety of formats for internal and external audiences
- Self-starter: Ability to take initiative and to work both independently and with others
- Patience and a sense of humor