Network/Security Operations Analyst
Location: Amarillo, TX
Job Title: ISS-P Network/Security Operations Center (NOC/SOC) Analyst
Career Level From: Associate
Career Level To: Senior Associate
Organization: Network/Security Ops Center (51353877)
Job Specialty: Network Administration
What You'll Do
Using a mixture of new graduates and seasoned professionals to form an amazing team, the NOC/SOC serves as the first line of defense against network disruptions and cybersecurity threats. We serve a critical function in the organization to identify, investigate and resolve issues while minimizing the business impact. We are looking for a positive attitude, esprit de corps, and skills to join our team.
Job Specific Responsibilities:
Network Operations Center / Security Operations Center (NOC / SOC) Analysts are hard charging, analytical thinkers who enjoy solving problems. We thrive in a high-pressure environment with shifting priorities. NOC / SOC Analysts are able to assess a situation, determine tactical steps forward, and can implement a strategic plan. We support multiple technical teams in a 24 x 7 x 365 operational environment with high uptime requirements. In addition to these general skills and personality traits, CNS is seeking candidates with the following skills:
- Interact positively with peers, other departments, internal / external customers, and vendors to identify operational issues
- Prolonged or irregular hours required – 12 hour rotating shifts (compensated by shift differential)
- On-site requirement to support the network and cyber infrastructure
- Collecting and reviewing performance reports for various systems, and reporting trends in performance to senior technical personnel to help them predict future issues or outages
- Strong ability to diagnose server or network alerts, events or issues
- General understanding of TCP/IP Networking and Server infrastructure
- Understanding of common information architecture frameworks
- General understanding and/or experience with Information Security and Incident Response
- Understanding of Disaster Recovery plans and related technologies
- General understanding of common firewalls
- Excellent time management and organizational skills, and ability to handle multiple concurrent tasks and projects with minimal supervision
- Good oral and written communication skills, and ability to address conflict with others constructively
- Cross-team coordination and collaboration
What You Can Expect
- Meaningful work and unique opportunities to support missions vital to national and global security
- Top-notch, dedicated colleagues
- Generous pay and benefits with a stable organization
- Career advancement and professional development programs
- Work-life balance fostered through flexible work options and wellness initiatives
Minimum Job Requirements
- Bachelor's degree in engineering/science/information technology discipline.
- Eight or more years of relevant education, training, and/or progressive experience may be considered to satisfy educational and years-of-experience requirements for this posting.
Preferred Job Requirements
- Preferred candidates will have a Bachelor’s degree in Computer Information Systems or related technical or engineering/science field
- Prior helpdesk and/or field support experience
- Prior NOC / SOC experience
- Security Incident and Event Management (SIEM)
- Common Intrusion Detection/Prevention Systems(IDS/IPS) (Snort, Cisco, Fortigate, Firepower)
- Experience with Disaster Recovery plans and related technologies
- Server hardware experience (e.g. Cisco UCS, and HP blade systems)
- Server Administration experience with Linux and/or Windows
- Prior Server / Network Administration experience
- Experience working in a large, geographically distributed environments
- Experience with SolarWinds, System Center Operations Manager, or other monitoring tools
- Operational analysis and development skills, such as scripting, to deploy DevOps solutions
- Knowledge of packet analysis and packet capture tools
- Working knowledge of large network and server infrastructures
- Preferred certifications: Network+ and/or Security+, SPLUNK