Member Operations Associate
ACORE’s Member Operations Associate is a dynamic and motivated individual who provides day-to-day operational support for the entire membership and events team, with a focus on process and data management and executing strategies to meet organizational and team goals. This position works collaboratively with the EVP of Corporate Engagement and supports daily and long-term membership and event needs, including the input of member data, invoicing, scheduling, and activity tracking.
The ideal candidate will have a passion for a just transition to renewable energy, strong attention to detail, excellent time management skills, experience managing multiple ongoing tasks and projects, experience in Salesforce or another CRM, strong written and oral communication skills, and the ability to interface effectively with all employees and members in a fast-paced and highly collaborative environment.
ACORE has a hybrid work environment that allows team members a combination of in-office work and telework, as well as fully remote options.
ACORE believes in a healthy work environment and has a COVID Vaccination Policy in place. All employees must be fully vaccinated and receive booster shots consistent with CDC guidance to work in our offices.
Responsibilities
- Maintain Member & Sponsor Records – Support record maintenance and data integrity in Salesforce and Mailchimp with entry and regular updates of member data and fundraising activities.
- Data Oversight - Refine and improve ACORE data member management processes to support organizational growth
- Invoice Management - Create and track membership and sponsorship invoices
- Project & Scheduling Assistance – Support team members with small projects and schedule meetings with members and sponsors.
- Event Assistance – Support the events team with event development, administration, data management and other items as needed.
- Additional tasks as assigned, including but not limited to on-site staffing during conferences, special programs, and other opportunities related to membership engagement, both in-person and virtually, and research projects for the EVP
Preferred Qualifications
- College degree preferred, but not required
- Experience in an administrative/office position, preferably in a non-profit.
- Proficiency in Microsoft Word, Excel, PowerPoint, and Outlook.
- Database management experience preferred, Salesforce knowledge a plus.
- Excellent verbal and written communications skills.
- Enthusiasm and dedication to teamwork.
- Ability to present information concisely and effectively, both verbally and in writing.
- Ability to organize and prioritize work.
- Ability to work both collaboratively with a team and independently with little supervision.
- Excellent interpersonal skills.
- Sense of humor appreciated.
Application Instructions
Please submit a resume and cover letter.
Compensation
The annual salary range for this position is $45,000 - $55,000.
Benefits
• Quality Medical, Dental, Vision Insurance, fully covered by the employer
• 401(k), with a 5% employer contribution each pay period
• Life, AD&D, Short-Term and Long-Term Disability
• Hybrid work schedule
• Generous PTO & Sick Leave Policy
• Parental Leave for all parents to bond when new children enter a family
Non-Discrimination
ACORE is committed to workplace diversity and inclusion. We are an equal opportunity employer and do not discriminate in hiring or employment on the basis of race, color, religion, national origin, gender, marital status, sexual orientation, age, disability, veteran status, or any other characteristic protected by federal, state, or local law.
About ACORE
Founded in 2001, the American Council on Renewable Energy (ACORE) is a 501 (c)(3) national non-profit organization that unites finance, policy and technology to accelerate the transition to a renewable energy economy. ACORE is the focal point for collaborative advocacy across the renewable energy sector, supported by hundreds of members spanning renewable energy technologies and constituencies, including developers, manufacturers, financial institutions, major corporate renewable energy buyers, grid technology providers, utilities, professional service firms, colleges & universities and allied non-profit groups. ACORE accomplishes much of its work by convening leaders across key constituencies, facilitating partnerships, educating federal and state legislators and agency officials on important policies, publishing research and analysis on pressing issues, and undertaking strategic outreach on the policies and financial structures essential to renewable energy growth. Additional information is available at: www.acore.org