Community Relations Lead (Remote)
Job Description: Do you enjoy talking to people and have an eye for detail? Are you a strong and versatile writer? Are you interested in learning about how emerging technologies like artificial intelligence and virtual reality may transform our world? Would you like to build a skill set in communications, community relations, marketing, and product management in the tech industry? If so, please read on.
Sunrise is currently seeking a remote full-time Community Relations Lead to support our customer success and international business development teams. The role is not technical in nature; it is an ideal fit for an individual with interest in the tech sector with excellent writing and communication skills. The role entails a mix of responsibilities and functions:
1. Client-facing work (80%): Supporting one of our overseas enterprise clients working in the field of generative AI. The product is a builder of virtual beings that can be deployed as NPCs in games, virtual sales assistants for e-commerce stores, brand ambassadors for social media campaigns, admissions counselors for universities, and roadside assistants for cars. Specific functions will include the following (these tasks will occur in sequence rather than all at once):
- Maintaining a target journalist list and up to date press kit for the company.
- Drafting press releases and medium-form articles for company blogs on topics in applied AI and VR/AR.
- Maintaining relationships with journalists, bloggers, and KOLs working in the AI, gaming, and e-commerce spaces.
- Crafting content for newsletters, outreach emails, and private messages.
- Researching potential enterprise clients in targeted industries.
- Managing company Discord channel and responses to developer and community stakeholder email inquiries.
- Refining and improving English-language user manuals and documentation.
- Developing creative concepts and script content for instructional videos, marketing videos, and Twitter posts.
2. In-house support for our business development team (20%): Supporting our business development team with the following functions:
- Managing the company LinkedIn account and coordinating shares by colleagues.
- Contributing to business development for Augmented and Virtual Reality tour software and marketing tools (such as our VR campus tour filming services, our AR holographic marketing tools, and VR meetup/teleconferencing platforms) to target clients in higher education (universities). Supporting outreach with ad-hoc copywriting and social media posting projects.
- Researching, identifying, and organizing contacts at client institutions; learning about top-of-funnel outreach and sales techniques.
- Contributing to the fulfillment team in developing ideas for in-house or client campaign themes, copy and visual elements of mobile AR campaigns and 3D animated content.
- After some time at the company (and depending on your availability), you may have the opportunity to travel with the team to conferences hosted in various cities around the US.
Requirements:
1. Ability to work 40 hours per week. You may be based anywhere in the continental United States, except for California. We are unable to hire staff based in Alaska, Hawaii, or California.
2. Demonstrated interest in AI or VR/AR, or in the technology sector more broadly. This role is not a technical job, so a coding background is not required. The core work of the role is done in Google Sheets, Google Slides, Google Docs, Canva, and email.
3. Strong written and oral communication skills and ability to operate in multi-cultural work environment.
4. Must hold a BA, BS, or AB.
5. High level of personal organization and strong time management skills.
6. Possess an ethic of consistency and motivation to see projects through to fruition.
7. Ability to balance multiple priorities.
Salary $63,360 per year. Benefits include ICHRA for health insurance ($3,000 per year), 4% 401k contribution, and 3 weeks of PTO (4 weeks after one year of tenure).
Company Overview: Sunrise International (Sunriseinspires.com) is a global enterprise with divisions in cross border marketing, VR/AR technology, and education technology. Sunrise's VR/AR business unit creates immersive media solutions for enterprises, while specializing in virtual reality tours and augmented reality holographic advertising campaigns for universities. We host the Augmented World Expo Asia, the largest XR conference in China and the Asia affiliate of the global AWE network. Our China-focused cross-border marketing and research supports educational organizations / edtech firms and VR/AR companies. We help Chinese companies in our industries to go global, and we support international companies and organizations in entering the Chinese market. Our services range from creating broad long-term strategies, informed by bespoke research reports, to more granular assistance in creating social media campaigns, building websites, hosting events, and managing PR efforts.