Summer 2023 Technical Writing Intern (Virtual) June-August 2023
Ready to be a Cooper too? This might just be right up your alley!
We’re here to keep the dream of home ownership alive. Oh, and while we’re at it, we’re determined to change the lending industry itself. It’s simple, but it won’t be easy. And we’ll need a great team behind us. (That’s where you come in.) We want to show the world that transparency, candor and collaboration aren’t just good values. They’re good business. Working here isn’t for people who want to punch a clock. It’s for people who want to punch a hole in the status quo. Come join us. And make a difference instead of just a living.
Mr. Cooper's Homegrown 10-week, summer internship program offers college students the chance to discover what it's like to work at a leading financial services organization. Our interns deliver innovative solutions to real business challenges and build enduring relationships with their manager and an assigned mentor. While gaining insight into the industry, interns are immediately part of Mr. Cooper's collaborative culture. Spend your summer at Mr. Cooper and gain a career where you can make a difference!
This role will work in a close-knit, team environment and have the opportunity to cross collaborate with individuals across the country. This opportunity is a great introduction to the day-to-day experience of a Technical Writer and will be an invaluable experience for someone looking to pursue a career in the field.
Roles and Responsibilities:
- Create, update, and edit various types of documentation from procedures to job aids
- Conduct interviews with various users and staff to gather the necessary information to update and /or create documentation
- Assist with projects related to the Foreclosure office
- Create and publish content on Mr. Cooper Group’s internal social media site
- Shadow all areas of the Foreclosure Office
A Great Opportunity:
This role will work in a close-knit, team environment and have the opportunity to cross-collaborate with individuals across the country. This opportunity is a great introduction to the day-to-day experience of a Technical Writer and will be an invaluable experience for someone looking to pursue a career in the field.
Qualifications:
- Be enrolled full-time and pursuing an undergraduate or graduate degree from an accredited college/university or have graduated within one year of start date (June 2022)
- Must be pursuing a technical writing career.
- Pursuing a bachelor’s degree of higher in Technical Communications (preferred), English, Journalism, Creative Writing, or other relevant major with focus on writing
- Must provide 2 original writing samples relating to technical documentation/procedure (i.e. How-to, etc.)
- Familiar with the Chicago Manual of Style
Mr. Cooper is committed to nurturing a diverse and inclusive environment where every employee is empowered to be their authentic self. We know that a large part of our success as a business is directly tied to our ongoing efforts to attract and retain diverse talent and maintain an inclusive environment where each employee can thrive. Embracing and leveraging diversity through an inclusive work environment fosters new ideas, new insights, and constant innovation. We strive to weave the principles of diversity and inclusion throughout the fabric of how we work, how we interact, and how we engage with our customers and the community.