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Sales Operations Lead

RES
RES is looking for a Sales Operations Lead based out of our headquarters in Houston, TX.
The mission: Drive organic revenue growth for RES through optimizing and scaling sales processes and capabilities.
RES is a growing and dynamic organization that operates in 20+ states. We are the nation’s largest and most experienced provider of ecological restoration and water resource solutions. To date, we have restored over 525 stream miles and 62,000 wetland acres, in addition to conserving and preserving 15,000 acres of endangered species habitats. RES operations include planting over 20,000,000 restorative trees and reducing over 280 tons of polluting nutrients. RES ecological solutions enable a balance of economic development and ecological sustainability.
We are looking for a self-starting, proactive leader with a passion for sales excellence who will improve sales team processes and effectiveness, strengthen cohesion within departments, and look for opportunities to drive change.

What your day-to-day might look like?

On a day-to-day basis, you will tackle the following challenges:
  1. Establish, implement, and continuously improve best-in-class sales processes and procedures on behalf of our regional sales teams. You will create structure and process for our Client Solutions Managers (CRMs) with the goal of increasing sales through improved pipeline transparency and faster and more efficient sourcing, qualifying, and closing of deals. You will maintain sales journey maps for all core project types (seeking opportunities for process improvement across regions), sales funnels and associated KPIs, and sales meeting cadence. You will ensure consistent adoption in sales processes and enable the sharing of best practices.
  2. Improve pipeline visibility and deal closure. You will own the end-to-end process of tracking the sales funnel and operational metrics on behalf of the 3 sales regions/8 sub-regions (i.e., bookings trends, pipeline KPIs, win/loss rates, customer feedback, etc.), collecting and analyzing data, and presenting the findings to the Head of Sales, Executive Leadership Team, and the Board.
  3. Improve RES’ sales-related data quality and data collection. You will own the CRM and improve the recording of sales-related data by spearheading periodic updates to Salesforce, acting as a conduit between sales teams and IT, and ensuring sales teams are using reporting tools. You will identify and seek to address blockages and improve awareness of tools.
  4. Support the development of best-in-class sales training practices across the organization (in partnership with the Head of Sales and Regional Leadership). This will include general sales training, sales leadership training, and RES-specific sales training. You will oversee the selection of trainers (external and internal) and maintain the training calendar.

Qualifications

We would like to speak with you if you have many of the following:
  • 10+ years of experience in a sales or customer service environment
  • 2+ years of experience in a SalesOps / RevOps role inside of a B2B company, with experience leading SalesOps practices independently
  • Experience with process improvement and cross-functional collaboration
What would make you stand out:
  • Experience in a project-based industry (i.e., construction, EPC, O&G, industrial automation, utilities, etc.)
  • Prior experience with CRM (Salesforce etc.)
 
VEVRAA Federal Contractor
 
RES is an equal opportunity employer that recognizes the value of a diverse workforce. All qualified individuals will receive consideration for employment without regard to race, color, age, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, genetic information, or any other criteria protected by federal, state or local law.