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Technical Content Writer (Internship)

About Us
 
At Cloudflare, we have our eyes set on an ambitious goal: to help build a better Internet. Today, Cloudflare runs one of the world’s largest distributed networks that powers more than 1.5 trillion pageviews each month across 5 million Internet properties. More than 10 percent of all global Internet requests flow through Cloudflare’s network. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code.
 
Our customers range from Fortune 500 companies and nonprofits to small businesses and  budding entrepreneurs. Every day, about 12,000 new customers sign up. We’re working to create a faster, more secure, and more reliable experience for anyone online and given the scale at which we operate, our mission is big. Our team is hard at work shaping the future of the Internet by solving some of its toughest challenges. Come join us.
 
About the Department
 
Marketing builds awareness by sharing stories about how using Cloudflare can make a positive impact for customers and prospects. This spans stories across all channels of customer communication: our website, blog, emails, social media, events, ads, etc. We respect the inbox (no spammers!) We tell technical stories. And we see and shape the beauty of a networking story.
 
About the Role
 
Cloudflare has built out a marketing team of about 30 with demand generation marketers, product marketers, event/field marketers, and branding, with a web team in place to help do interactive production. We're looking for someone solely focused on developing the content that each of these teams need to create relevant, compelling, truthful marketing programs.
 
Responsibilities
 
  • Produce helpful and intriguing content for 3 key topical areas/audiences: cyber security, web developers, SaaS developers.
  • Work with Cloudflare’s internal subject matter experts, identifying trends or key areas of interest and produce newsletters, articles, podcasts, presentations, blog posts, and other vehicles to establish Cloudflare as a thought leader.
  • Collaborate across teams to develop engaging content for our 6M+ customers and the larger internet.
  • Work closely with Cloudflare's content, brand and design teams to delivery content on message and on time.
 
Requirements
 
  • Strong sense of narrative and the editorial skills to bring it to life - Cloudflare's highly technical offering requires the ability to see the beauty in the Internet improvements that Cloudflare is making on behalf of its customers, and translate that into meaningful stories for our audiences
  • The desire and ability to turn complex technical ideas into understandable and engaging content
  • Experience in web development, information technology or other technical roles
  • The ability to mockup design assets
  • Strong writing and communication skills
Bonus
  • Technical blogging experience
  • Understanding of SEO best practices
  • Relevant work experience in technical writing
  • Familiar with git and UNIX
 
Cover Letter:
In your cover letter, please describe what it is about Cloudflare that you are most excited about, and which of our services you find most interesting.
 
What Makes Us Special
 
We’re not just a highly ambitious, large-scale technology company. We’re a highly ambitious, large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet. In 2014, we launched Project Galileo, an initiative through which we partner with global NGOs to identify websites at risk of attack and provide the same state-of-the-art mitigation technology already used by Cloudflare’s enterprise customers--at no cost. Project Galileo equips politically and artistically important organizations and journalists with powerful tools to defend themselves against attacks that would otherwise censor their work.
 
Additionally, in 2016, we announced our partnership with Path Forward, a nonprofit organization that works with companies to create 18-week positions for mid-career professionals who want to get back to the workplace after taking time off to care for a child, parent, or loved one. With the lofty goal of shaping the future of the Internet, we’re focused on recruiting the best and the brightest, no matter what.
 
Cloudflare is a security company. A successful background check is required for employment.
 
Cloudflare hires the best people based on an evaluation of their abilities and effectiveness.  We don't discriminate against employees on the basis of any other personal characteristic or any classification protected by federal, state or local law.