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Operations Intern, Consultative Analytics

Gallagher Bassett Services, Inc.
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Operations Intern, Consultative Analytics

Who we are 
At Gallagher Bassett, we're more than just a company - we're a force for positive change. We help injured workers get back to health (and back to work) faster, cheaper, and with less administrative burden. In broader terms, we're a team of experts navigating the complex world of insurance claims management so that our clients can focus on their own businesses. With over 5,000 employees and operations spanning the US, Canada, UK, Australia, and New Zealand, we embrace diversity and inclusion as integral values.

Why Choose Gallagher Bassett

  • Meaningful Work: joining the Consultative Analytics team means you'll make a tangible difference by driving quantitative insights that enhance the experiences of our clients and claimants.
  • Professional Growth: we're committed to your growth. You'll receive hands-on training from our company leaders.
  • High Potential Career: success in this role could open the door to a high-potential full-time offer after graduation.
  • Global Reach: experience the thrill of working for a global company with a presence in multiple countries.
  • Diversity and Inclusion: we believe in diversity and inclusion, and we value your unique perspective.

What You Can Expect 

  • Fun and Flexible Work Environment: we nurture a workplace where learning and growth are enjoyable.
  • Challenging Projects: expect thought-provoking, data-driven research projects that will expand your horizons.
  • Professional Development: we are invested in your success. You'll receive training, one-on-one mentorship, and real-world experience.
  • Competitive Compensation: we believe in rewarding your hard work and dedication.

Responsibilities

Interns on the Consultative Analytics team will typically be given one primary project for the summer, along with several smaller projects to build select skills.  Examples of past projects include:

  • Mapping key events in the claims lifecycle to uncover trends and enhance inventory management
  • Identifying drivers of medical treatment quality, using a proprietary data set of ~7 million medical procedures that have been evaluated for compliance with evidence based medicine guidelines
  • Understanding how specific practices and policies influence GB’s ability to return injured workers to health and to work
  • Collaborating with industry experts to identify drivers of claim risk, and developing a tool to drive focus on risky claims
  • Studying the impact of narcotics on claim outcomes, and developing a strategy for highlighting potential overuse

Projects are designed to gauge the ability of the intern to:

  • Answer complex questions by generating hypotheses and quantitatively testing them
  • Present insights from analyses to clients and/or executive team
  • Conduct primary and/or secondary research to identify required data to solve a given business question
  • Build tools/technology corresponding to above responsibilities

Requirements

  • Enrolled toward a bachelor’s degree or higher, with strong academic credentials
  • Proficient with Excel and PowerPoint
  • Bonus if you possess enterprise analytics skills (e.g., R, Python, SQL, SAS, Power BI, Tableau); however these skills are not required and can be taught on the job
    • Online application
    • Successful completion of a background investigation
    • Applicant must be 18 years of age or older
    • Execution of Gallagher's Employee Agreement or Confidentiality and Non-Disclosure Agreement which requires, among other things, post-employment obligations relating to non-solicitation, confidentiality and non-disclosure

U.S. Eligibility Requirements: 

  • Proof of unrestricted work authorization to work in the United States is required. For U.S. employment opportunities, Gallagher hires U.S. citizens, permanent residents, asylees, refugees, and temporary residents. Temporary residence does not include those with non-immigrant work authorization (F, J, H or L visas), such as students in practical training status. Exceptions to these requirements will be determined based on shortage of qualified candidates with a particular skill.
  • Any offer of employment is conditioned upon:

Gallagher Believes in Diversity and Inclusion

We believe that all persons are entitled to equal employment opportunity.  We do not discriminate against nor favor any applicant because of race, sex, color, disability, national origin, religion, creed, age, marital status, citizenship, veteran status, gender, gender identity/expression, actual/perceived sexual orientation, or any other protected characteristic. 

Equal employment opportunity will be extended in all aspects of the employer-employee relationship. This includes recruitment, hiring, training, promotion, transfer, demotion, compensation, benefits, layoff, and termination.  Gallagher will make reasonable accommodations to known physical or mental limitations of an otherwise qualified persons with a disability, unless the accommodation would impose an undue hardship on the operation of our business.