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User Experience Research Intern, PhD, Summer 2024 - United States

Relocation support offered to candidates not located in one of the hiring locations.

Please complete your application before December 15th, 2023.

Participation in the internship program requires that you are located in the United States for the duration of the internship program.

This internship is intended for students in their penultimate academic year, who are pursuing a PhD degree program in Human Factors, Psychology, Human Computer Interaction, Cognitive Science, Computer Science, Information Science, or related field.

To start the application process, you will need an updated CV or resume and a current unofficial or official transcript in English. Click on the “Apply” button on this page and provide the required materials in the appropriate sections (PDFs preferred):

  1. In the “Resume Section:” attach an updated CV or resume.
    • Please ensure you’ve listed your anticipated graduation date (in MM/YY)
  2. In the “Education Section:” attach a current or recent unofficial or official transcript in English.
    • Under “Degree Status,” select “Now attending” to upload a transcript.

User Experience (UX) is made up of multi-disciplinary teams of Designers, Researchers, Writers, Content Strategists, Program Managers, and Engineers who focus on customer experience. We play an integral part in gathering insights about product user needs, attitudes, and behaviors to inspire and inform design. 
 

Qualifications

JOB RESPONSIBILITIES

  • Design and conduct independent research using a variety of qualitative research methods, utilizing quantitative methods when necessary.
  • Work cross-functionally with design, engineering, and product management to ensure teams makes user-centric, data-driven decisions.
  • Ensure effective communication of research findings and advocate findings outside of the project team.
  • Collect and analyze user behavior through lab studies, field visits, ethnography, surveys, benchmark studies, server logs and online experiments (A/B testing).

MINIMUM QUALIFICATIONS

  • Currently pursuing a PhD degree in Human Factors, Psychology, Human Computer Interaction, Cognitive Science, Computer Science, Information Science, or related field.
  • Internship, work, or project experience with research design utilizing various methods (e.g., usability studies, contextual inquiry, surveys, etc.).
     

PREFERRED QUALIFICATIONS

  • Currently attending a degree program in the US and available to work full time for 12 weeks outside of university term time.
     
  • In their penultimate academic year or returning to a degree program after completion of the internship.
     
  • Experience integrating user research into product designs and design practices.
  • Knowledge of statistics and experimental design.
     
  • Excellent communication, negotiation, and collaboration skills.