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Administrative Analyst (Government Operations) - Office of the Chief Strategy Officer - SF Municipal Transportation Agency (1822)

Department: Municipal Transportation Agency
Job class: 1822-Administrative Analyst
Salary range: $99,450.00 - $120,900.00
Role type: Permanent Exempt What does this mean?
Hours: Full-time



The Office of the Chief Strategy Officer (CSO) oversees a division responsible for implementing agency-wide strategies and programs to meet the SFMTA's key policy objectives. In collaboration with the SFMTA Executive Team, the CSO division advances agency-wide strategy execution, leads major program design and management, analyzes strategic risks and opportunities, and leads business process improvement initiatives to enhance agency government operations. The CSO division also coordinates and works with other departments and agencies of the City and County of San Francisco, transportation and mobility partners, as well as other public and policy groups, to support the SFMTA's initiatives and advance key policy goals. 

The CSO Government Operations Section promotes efficient SFMTA government operations by developing, coordinating, and implementing policies and procedures effectively. The team encourages efficiency and process improvements through research, complex management analysis, and data development. The section’s core function is to strengthen the SFMTA's capacity and effectiveness through administrative support services to major programs, task forces and projects across the agency. The section includes two separate teams: the Systems & Process Unit and Policy & Data Development Unit. 

Role description

APPOINTMENT TYPE: Permanent Exempt: This position is excluded by the Charter from the competitive Civil Service examination process and shall serve at the discretion of the Appointing Officer.

Application Opening: May 20, 2024

Deadline to Apply: May 28, 2024

Salary: $99,450 - $120,900 Annually

Recruitment ID: PEX-1822-147826

Division: Office of the Chief Strategy Officer 

Section/Unit: Government Operations

Work Location: 1 South Van Ness – 7th Floor, San Francisco, CA 94103

Work Hours:   Monday – Friday, 8:00am-5:00pm 

Please Note: Submission of Resume and Cover Letter are required as part of your application.


Under general administrative direction, the Policy & Data Development 1822 Administrative Analyst performs difficult and detailed professional-level analytical and technical work for the Division’s projects and programs. Specifically, the position will conduct policy and data analyses in support of the Agency’s Clean Transit SF Program, funded by a grant from the State of California. The Clean Transit SF Program is a comprehensive endeavor to transform the transit experience in San Francisco's downtown area and surrounding neighborhoods by addressing challenges related to waste management, graffiti, and aesthetic appeal. The position also supports the implementation of the Agency’s Energy Efficient Program through data development and analysis. The Energy Efficient Program involves the evaluation of energy usage data at existing facility operations to create an Energy Efficiency Action Plan. With this Action Plan, the program will fund facility upgrades identified in the Agency’s current Facility Condition Assessment (FCA) report, prioritizing upgrades that will assist the Agency with achieving its energy reduction goal.

The administrative analyst will provide analytical and data support on other priority projects as appropriate. Overall, by collaborating across functional and technical groups, the position works to improve the knowledge base of the SFMTA to better inform decision making around management systems, functions, policies and procedures and/or major program planning. 


  • Conducts complex analytical work involving research, data development and analysis, and trend analysis for the SFMTA’s Clean California Project and Energy Efficient Program. Collaborates with senior management and other individuals/experts to clarify needs, issues and parameters.
  • Performs research, compiles and analyzes information/data regarding a variety of administrative, management, fiscal and organizational issues: identifies issues and determines analytical standards in consultation with managers, departmental personnel and other individuals/experts; gathers relevant data, information and/or documentation from a variety of sources; analyzes information and documentation and develops tentative findings; discusses and/or coordinates analysis and tentative findings with supervisor, management staff and/or other appropriate individuals; develops or assists in developing recommendations and/or course of action; gathers additional information and/or revises methodology as needed.
  • Prepares or assists in the preparation of a variety of management reports: compiles and evaluates information in preparation for writing report; presents background information and description of analytical standards; outlines findings and recommendations and prepares logical supporting documentation; writes or assists in writing final reports and documentation for evaluation by administrative and/or management staff; presents reports, including formal presentations to groups.
  • Performs analysis for development of administrative, management, program and organizational policies and procedures: consults with managers, administrators and other staff to determine parameters for analysis and other background information; analyzes existing policies, procedures and work practices; analyzes the effect of proposed and existing legislation, regulations and law on organizational policies and procedures; compiles information and documentation in preparation for producing reports and/or drafts reports for management/administration.
  • Performs analysis for resource planning: performs or assists in needs analysis and trend analysis based on research and consultation with managers and administrative staff; consults with managers and assists in resource planning and development of best practices.
  • Other duties as required.

How to qualify

Minimum Qualifications:

  1. One (1) year full-time equivalent experience performing professional-level analytical work. AND
  2. Possession of a baccalaureate degree from an accredited college or university

Qualifying professional-level analytical work includes analysis, development, administration, and reporting in major programs and functions of an organization in areas such as budgets, contracts, grants, policy, or other functional areas related to the duties of positions in the 182X Class series.


Possession of a graduate degree (Master's degree or higher) from an accredited college or university with major coursework in specialized subject matter areas such as public or business administration, management, business law, contract law, public policy, urban studies, economics, statistical analysis, finance, accounting or other fields of study closely related to the essential functions of positions in the Class series may be substituted for the required one (1) year of experience.

Additional experience as described above may be substituted for the required degree on a year-for-year basis (up to a maximum of 2 years). Thirty (30) semester units or forty-five (45) quarter units equal one year.

Desirable Qualifications:

The stated desirable qualifications may be used to identify candidates advancing to the interview process and/or to identify job finalist(s) at the end of the selection process when referred for hiring.

  • Background and experience in collecting, synthesizing, and analyzing a wide variety of information or developing data to conduct analysis.
  • Background and experience in preparing clear, accurate, effective, well-organized and understandable written documents and management reports; creating and maintaining records.
  • Proficient in MS Office software packages and data analysis software/applications.
  • Excellent oral, written and presentation skills. Ability to make effective presentations to a variety of audiences.
  • A proven record of effectively planning, organizing, and using resources to act and achieve goals.
  • Ability to independently assess issues and initiate solutions.
  • Strong interpersonal skills and the ability to build effective working relationships with senior level staff and colleagues.
  • Ability to multi-task and shift priorities, to establish and foster harmonious working relations and to effectively manage the stress of last minutes projects and deadlines.
  • Experience working with Diversity, Equity & Inclusion (DEI) & Diversity initiatives.

All your information will be kept confidential according to EEO guidelines.

For questions or inquiries, please contact: Wilson Hoang, Human Resources Analyst at

The City and County of San Francisco encourages women, minorities and persons with disabilities to apply. Applicants will be considered regardless of their sex, race, age, religion, color, national origin, ancestry, physical disability, mental disability, medical condition (associated with cancer, a history of cancer, or genetic characteristics), HIV/AIDS status, genetic information, marital status, sexual orientation, gender, gender identity, gender expression, military and veteran status, or other protected category under the law.