I like the flexibility of the schedule. They are very willing to work with people's schedules and accommodate them.
What I wish was different
The one downside to the call center is that it is in a basement. There are no windows and it is often quite cold. It's somewhat grey and dreary inside.
Advice
Learn to read things exactly and verbatim. Also, strangers will frequently yell at you (on the phone, not from the management) so be sure to have thick skin.
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One person found this helpful
Call center supervisor
September 2018 • Rexburg, ID
What I liked
The people and environment are amazing.
What I wish was different
Nothing.
Advice
It’s a bit of an adjustment but once you get the hang of the job it’s a lot of fun.
