Zendesk

Sales Operations Intern

June 2019 • San Francisco, CA

What I liked

Premier management and work culture. My manager kept me involved in new projects based on my feedback and all of my coworkers were approachable for guidance. I was able to develop the skills I wanted to and meet with the people whose roles interested me as well. Aside from being a great learning experience, the company culture is very young and lively. There were more than a few company events and my team had great rapport. I felt that I made lasting friendships with my coworkers. I value this highly and feel that it is the main reason I enjoyed this job over others that I have had in the past.

What I wish was different

Return offers are highly headcount dependent and the internship program is not structured with a full-time offer in mind. If I had worked at a bigger company I feel that I would've received a return offer barring unacceptable performance. Instead I was extended to part-time remote since my manager felt that it would be good for me to keep my foot in the door just in case a spot opens up.

Advice

I would recommend always being upfront with your goals. Set them verbally with your manager as early as possible so that he/she can help guide you to achieving them. Even along the way it is important to be vocal and ask for feedback since a manager won't always be direct. These things helped me to succeed far more than anything else since they fostered a healthy working relationship between my manager and I.

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Software Engineering Intern

June - August 2018 • San Francisco, CA

What I liked

Great team, intern events, and a lot of opportunities and encouragement to learn about the industry and the tech stack I was using.

What I wish was different

Not a great office location (next to the Tenderloin in downtown SF). Plus the actual product (customer support software) isn't the most interesting thing in the world.