https://careers.alaskaair.com/

Alaska Airlines

customer service agent

February 2021 • SeaTac, WA

What I liked

I liked how fast-paced the environment and how it continuously fosters diversity.

What I wish was different

I wish I had the chance to pick my own set schedule, but you had to bid instead, and it was not a guarantee.

Advice

Practice empathy towards others. Most of the time you will deal with frustrated customers with canceled flights but learn to have patience and hear them out. It goes a long way!
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Maintenance and Engineering Data Analyst

May - August 2018 • Seattle, WA

What I liked

The company culture was fantastic! The flight benefits were also nice.

What I wish was different

The intern program is not designed to lead to full time employment.

Advice

Network with everyone and use your intern card!
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